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Customer Success Manager (Intermediate or Senior) at Spare Labs

Full-time Boston, MA Spare Labs $95,000-$118,000 per year

Position: Customer Success Manager (Intermediate or Senior)

About: Spare, a mission-driven company revolutionizing shared transportation, is seeking Customer Success Managers to join their team. This role is customer-oriented, focusing on building relationships, advocating for customers, and ensuring their success with Spare’s transit services.

Requirements: Previous experience in Customer Success (minimum 2-3 years); Experience working with multiple B2B customers; Experience at a fast-paced startup; Experience with complex tech products; Excellent communication skills; Ability to thrive in dynamic settings; Availability and eligibility for travel within Canada and the USA

Benefits: Purposeful work: Be part of a mission-driven company, Growth Opportunities, Market-competitive pay, Stock options, Flexible work, In-office collaboration, Home office allowance, Team offsites & socials, Health insurance, Lifestyle Spending Account, Paid time off, Parental leave top-up

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