Position: Customer Success Manager
About: Gravitee, a premier open-source API platform, is seeking a Customer Success Manager to join their team. The company is a global force in API management, driving digital transformation for enterprises worldwide.
Requirements: 5+ years of demonstrated experience in Customer Success, Technical Support, or Professional Services in a Software/SaaS company; strong communication skills; willingness to learn API management platforms; knowledge of databases such as MySQL, MongoDB; ability to travel when required
Benefits: competitive salary up to $95,000 plus variable bonus, excellent medical coverage, pension and 401(k) program options, stock option plan, 25 days holiday/vacation plus in-country national holidays, 3 mental health days per year, professional development allowance, quarterly outings and annual off-site, hybrid work culture, growth opportunities, dynamic and progressive company culture
