Position: Customer Service Representative II
About: The Village of Oak Park is seeking a Customer Service Representative II to provide customer service to the public in a responsible and efficient manner. This role involves handling high volume telephone traffic, service requests, permits, and various administrative tasks in a municipal office setting. The position requires interaction with internal and external customers and adherence to departmental policies and procedures.
Requirements: High school diploma or equivalent required; two years of professional clerical experience including public contact preferred. Proficiency in Microsoft Office, strong communication skills, and the ability to work independently are essential for this role.
Benefits: Dental insurance, Health insurance, On-the-job training, Paid time off, Vision insurance