Position: Customer Service Representative (EWR)
About: Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care, and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook, and Twitter.
Requirements: Ability to work on a permanent basis in the USA; experience in a customer service environment, preferably in the airline industry; knowledge of baggage services handling procedures will be preferable; ability to obtain necessary security clearances; need to be detailed oriented; possess the ability to multi-task; ability to work well in a team; have a proven positive track record when handling difficult situations and customers; dependability (must have a clear attendance record and reliable on-time reporting for work); able to work rotating shifts including days, afternoons, evenings, weekends, and holidays; must be capable of lifting/pushing/pulling up to 50lbs on a regular basis; supports and adheres to all company policies; ability to communicate and correspond clearly and precisely in English (Required)
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance