Position: Customer Service Representative
About: Planet Fitness is seeking a Customer Service Representative to join their team, offering growth opportunities, a set schedule, and a range of benefits including medical, dental, and vision insurance, employee referral bonus program, premium for specific shifts, free Black Card membership, employee discounts, 401(k) with employer match, profit sharing program, and a clean work environment promoting a healthier Planet. The role involves providing exceptional customer service to members and guests, ensuring a “Judgement Free” experience, greeting, assisting, and signing up members, and resolving member inquiries professionally. Qualifications include being 18 years or older, having customer service experience, and meeting physical demands like continual standing and lifting 45 pounds.
Requirements: High school diploma or equivalent; customer service experience preferred; punctuality and reliability; ability to stand and walk throughout the shift, communicate effectively, and lift 45 pounds; satisfactory background check
Benefits: Vision, Medical, Dental, Retirement, Employee Assistance Program (EAP)