Position: Customer Service Manager
About: Join our fast-growing fashion boutique specializing in trendy styles and exceptional customer service. We are seeking a passionate Customer Service Manager to lead our team and ensure top-notch customer care and satisfaction in our e-commerce brand.
Requirements: High school diploma or equivalent required; 2+ years of experience in customer service management (preferably in e-commerce, fashion, or retail); proven leadership skills; strong problem-solving and conflict resolution abilities; excellent written and verbal communication skills; familiarity with Shopify or other e-commerce support tools is a plus; passion for fashion and boutique shopping
Benefits: competitive compensation, growth opportunities, performance-based bonuses, supportive work environment, hybrid remote work