Position: Customer Experience Manager
About: Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction, and program management, has been solving some of the world’s most complex infrastructure challenges for more than 80 years with a legacy of expertise, experience, innovation, and integrity. Based in Pittsburgh and with nearly 100 offices nationwide, they partner with clients on everything from roads, bridges, tunnels, mass transit, and airports to water treatment plants, arctic oil pipelines, environmental restoration, and specialized overseas construction. They serve as a trusted adviser to the communities they serve, making them safer, more accessible, more sustainable, and more prosperous. Michael Baker International is proud to be an Affirmative Action/Equal Opportunity Employer, providing equal employment opportunity for all persons, maintaining a drug-free workplace, and encouraging all qualified applicants to apply for any open position without regard to various factors.
Requirements: Four-year bachelor’s degree; Current Project Management Professional (PMP) certification; Minimum of 7 years of professional experience and a minimum of 4 years of project management experience; Understanding of National Flood Insurance Program (NFIP) and Risk MAP program or ability to quickly learn major elements of these programs; Ability to obtain a Public Trust Clearance; Strong attention to detail and demonstrated ownership and accountability for work; Capability to work in a dynamic environment; Ability to work collaboratively; Strong multi-tasking and organizational skills
Benefits: Medical, dental, vision insurance, 401k Retirement Plan, Health Savings Account (HSA), Flexible Spending Account (FSA), Life, AD&D, short-term, and long-term disability, Professional and personal development, Generous paid time off, Commuter and wellness benefits
