Position: Customer Care Specialist
About: Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions dedicated to protecting, connecting, and optimizing businesses worldwide. With a focus on making the world a safer place, our 24/7 Alarm Monitoring Center plays a crucial role in ensuring unparalleled client experiences through our expertise in health, safety, and security solutions.
Requirements: High school diploma required; some college preferred; 1-3 years’ work experience; typing speed of 30+ words per minute; ability to prioritize and multitask; follow written and verbal instructions; perform duties with urgency and accuracy; strong interpersonal communication and organizational skills; positive attitude towards teamwork and continuous improvement; completion of pre-hire typing assessment; successful completion of paid training and certification exam as a SES Alarm Monitoring Operator
Benefits: Alarm Monitoring Operator Pay Progression Program, Opportunity for annual merit pay increases, Paid company training, Medical, Dental, Vision, and Life Insurance, Company Paid Short Term and Long-Term Disability, 401K with 60% match up to 6% of salary, Paid vacation, holiday, and sick time, Educational Assistance, Exceptional growth opportunities, Wide variety of employee discounts on travel, equipment, and more
