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Customer Accounts Advisor at Aarons

Akron, OH Aarons

Position: Customer Accounts Advisor

About: Aaron’s Customer Account Advisors serve as coaches to customers, driving payment collections and lease agreement renewals by ensuring 100% customer satisfaction. They build relationships to help customers move towards ownership, demonstrating empathy, strong communication, and problem-solving skills. This role involves maintaining customer accounts, promoting timely payments, assisting with sales, deliveries, and vehicle operations.

Requirements: United States: At least 21 years old with a valid state Driver’s License; ability to work varying hours; lift up to 50 lbs. without help and 300 lbs. with assistance; 2 years of retail/customer service experience preferred; High School diploma or equivalent; excellent interpersonal and communication skills; Canada: At least 18 years of age.

Benefits: health insurance, 401(k), employee discounts, flexible work schedule, performance-based incentives

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