Position: Cruise Specialist – Chandler
About: Norwegian Cruise Line is seeking a Cruise Specialist to work in their telephone call center, assisting guests and travel partners in planning their vacation experiences. This position focuses on providing excellent customer service and promoting Norwegian products.
Requirements: High school diploma or equivalent; 0-2 years call center, sales, or related travel industry experience; ability to learn and use reservation systems in a call center environment; strong communication and customer service skills; adherence to attendance and schedule policies; proficiency in using PC monitors and Microsoft Outlook.