Position: Corporate Director of Operational Support
About: Charlestowne Hotels is a leading full-service hospitality management company specializing in independent, lifestyle, soft-branded, and franchise properties across the United States. With a diverse portfolio that spans boutique hotels, luxury inns, and full-service resort hotels, Charlestowne Hotels is committed to operational excellence, innovative strategy, and delivering exceptional guest experiences. The company’s culture fosters a collaborative and entrepreneurial approach to hotel management, allowing properties and teams to achieve success while maintaining their unique character.
Requirements: 5+ years of experience in hotel operations, hospitality management, or a related field (multi-property experience preferred); strong background in operational strategy, process improvement, or project management within the hospitality industry; proven ability to analyze complex data, translate insights into actionable strategies, and drive results; highly organized with strong project management skills, including the ability to prioritize tasks and manage multiple initiatives simultaneously; excellent communication and presentation skills, with the ability to engage both senior leadership and on-property teams; strong proficiency in Microsoft Office and Google environments and experience with project management or data visualization tools; ability to travel as needed to support properties and initiatives
Benefits: medical insurance, dental insurance, vision insurance, 401(k) plan, paid time off, professional development opportunities, supportive work environment
