Position: Clerk
About: One Gas, Inc. is seeking a customer-focused and collaborative Customer Service Clerk responsible for performing basic accounting tasks and clerical work related to customer requests. The position may also handle inbound customer service calls when the call volume is high. The role involves coordinating and/or performing duties related to monitoring, researching, and resolving customer account issues and requests. Responsibilities include general office duties, database management, special projects, billing issues, account adjustments, and outbound calls concerning customer accounts or inquiries.
Requirements: High school diploma or equivalent required; must be 18+ years of age; ability to work any shifts between 7am-5pm Monday – Friday and available for overtime as needed; previous experience in a customer service-oriented role preferred; strong communication, problem-solving, organization, and time management skills; accurate typing and computer proficiency; ability to maintain a positive attitude and meet productivity goals; must pass a pre-employment background check and drug screen; complete a 180-day probationary period
Benefits: paid time off after 180 days, medical, dental, vision, and retirement benefits, tuition reimbursement, 100% paid training, guaranteed full-time hours, no weekends, and more
