Position: Casino Host-Asian Marketing
About: PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. They offer online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino. Committed to values like diversity and sustainability, PENN Entertainment is changing the landscape of entertainment.
Requirements: Bachelor’s degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience. Minimum of one (1) year Casino Guest Service experience, including but not limited to Player Development, Slots, or Table Games. One (1) year of hosting experience with adequate customer following preferred. Intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Maintain confidentiality and a high level of professionalism at all times. Write reports and business correspondence. Obtain a Gaming Permit. Successfully complete ServSafe Alcohol training certification course. Possess excellent oral and written communication skills. Identify problems, collect data, analyze, and draw valid conclusions. Interpret a variety of instructions (i.e., written, oral, etc.). Must be at least 21 years of age.
Benefits: health insurance, dental insurance, paid time off, 401(k)
