Position: Call Center Representative (Full-Time & Part-Time)
About: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, MCI has established as a trusted partner in the industry. They provide services such as business process outsourcing, staff augmentation, contact center customer services, and IT services.
Requirements: High school diploma or equivalent; ability to type swiftly and accurately (20+ words a minute); basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); basic understanding of Windows operating system; highly reliable with regular attendance and punctuality; customer service-oriented; ability to multi-task and self-manage; strong team orientation and customer focus; excellent interpersonal skills and ability to build relationships with team and customers; must be 18 years of age or older
Benefits: paid time off, incentives and rewards, health benefits, retirement savings, disability insurance, life insurance, career growth, paid training, fun, engaging work environment, casual dress code
