Position: Call Center Receptionist – Brooklyn, NY
About: Optum Radiology Brooklyn, part of Optum, is seeking a friendly, patient-focused, and detail-oriented Call Center Receptionist to join their team. The Call Center Receptionist will work cooperatively with the care team, provide excellent customer service, and support the organization’s vision and mission. This role involves handling inbound and outbound calls, scheduling appointments, and ensuring patient satisfaction while adhering to organizational processes and protocols.
Requirements: High school diploma/GED (or higher); 1+ years of customer service or healthcare-related experience; Intermediate level of proficiency with Microsoft Office programs
Benefits: Paid Time Off, Medical Plan options, Dental, Vision, Life & AD&D Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
