Position: Banquet Captain, Catering
About: The Catering Banquet Captain at Vanderbilt University is responsible for overseeing and assisting with the execution of all daily catered events, including Chancellor receptions, private high-level receptions, seated dinners, buffet lunches and dinners, continental breakfasts, breakfast buffets, and coffee breaks. This position works closely with the Catering Operations Manager to oversee the work of contracted wait staff, student staff, and Vanderbilt Campus Dining hourly union employees, training, preparing daily pull sheets, daily task sheets, assisting with event set up and breakdown, and overseeing all catering operations at selected events.
Requirements: A high school diploma or GED is necessary; An Associates degree from an accredited higher education institution is preferred; Must be ServSafe certified within 3 months of hire and expected to pass renewal every five years; Must have and maintain a valid driver’s license and a satisfactory driving record; At least 3 years of related experience is necessary; At least 2 years offsite catering, restaurants, or specialty events experience is strongly preferred; Previous experience as a Banquet Manager or Banquet Captain is preferred; Ability to drive a catering van and medium size box truck is necessary; Proficiency in Microsoft Office programs and Food and Labor Management Systems is necessary; Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse population is necessary; Ability to make on-site decisions to resolve problems brought forth by customers, vendors, contracted wait staff, etc.; Strong time management, organizational and multi-tasking skills and an eye for detail is necessary; Demonstrated ability to deliver exceptional customer service is necessary; Manage people, maintain confidentiality and be accountable for Vanderbilt assets is necessary; Proactive, enthusiastic attitude, and possess excellent customer service skills; Strong supervisory and interpersonal skills
Benefits: Health insurance, 401(k)
