Position: BAKERY/CAKE DECORATOR
About: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Mariano’s, based in Illinois, merged with The Kroger Company in 2015 and proudly serves customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, Mariano’s is dedicated to bringing diverse teams with a passion for food and people together to Feed the Human Spirit.
Requirements: Minimum: Ability to handle stressful situations; Knowledge of basic math; Effective communication skills. Desired: Second language: speaking, reading, and/or writing; Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store; Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products; Offer product samples to help customers discover new items or products they inquire about; Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment; Recommend bakery items to customers to ensure they get the products they want and need; Check product quality to ensure freshness; Review sell by dates and take appropriate action; Use all equipment in the bakery such as the refrigerators, freezers, and ovens according to company guidelines; Decorate cakes, pastries, cupcakes, cookies, and other bakery items; Label, stock, sign, and inventory department merchandise; Report product ordering/shipping discrepancies to the department manager; Understand the store’s layout and be able to locate products when requested by customers; Stay current with present, future, seasonal, and special ads; Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory; Adhere to all local, state, and federal health and civil code regulations; Ensure that all current merchandising, customer service, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed; Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management; Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair; Report all safety risks or issues and illegal activity, including robbery, theft, or fraud; Notify management of customer or employee accidents; Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Benefits: Opportunity for growth and development, Employee discounts on products, Comprehensive health benefits, Flexible work schedule, Positive and inclusive work environment
