Position: Asst Manager Guest Services
About: Hilton Grand Vacations is now looking for an Assistant Guest Services Manager to join the team at Polynesian Isle. We offer exciting employment opportunities and growth potential with our multi-award-winning team, focusing on ensuring guests create wonderful vacation memories. Join a culture of putting people first and enjoy exceptional benefits and learning opportunities.
Requirements: A minimum of 1 year of supervisory experience in the customer service field required; A minimum of 1 year hotel industry experience; Demonstrate leadership skills such as integrity, professionalism, and confidentiality; A courteous and professional attitude when handling upset guests and difficult situations; High school diploma or equivalent; Possess the knowledge, skills, and abilities to perform job functions effectively; Proven ability to respond effectively to sensitive inquiries or complaints; Ability to calculate figures and amounts; Interpersonal skills and high-level communication skills; Understanding of how Housekeeping and Front Office work together.
Benefits: Health insurance, Employee assistance program, Employee discount, Opportunities for advancement
