Position: Assistant Manager – Ticket Office – MGM Grand
About: Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Requirements: Education: High School Diploma, GED, or equivalent educational experience; Experience: 2+ years of relevant experience in a ticket office or similar role, with a strong understanding of ticketing operations; Availability: Must be able to work varied shifts, including weekends and holidays; Leadership and Coaching Ability: Demonstrated ability to lead, coach, and provide clear, constructive feedback to team members for continuous improvement; Supervisory Experience: Previous management or supervisory experience, with a proven ability to lead and support a team; Ticketing Platform Expertise: Experience with ticketing platforms such as Ticketmaster or similar systems; Customer Service Skills: Strong background in customer service, with the ability to effectively handle guest inquiries and resolve issues; Attention to Detail: Excellent attention to detail, ensuring accuracy in ticketing processes, reports, and event coordination.
Benefits: Wellness Incentives, Employee Discounts, Free Meals, Free Parking, Health & Income Protection, Development Opportunities
