Position: Assistant General Manager
About: At UCLA Housing & Hospitality Services (H&HS), team members contribute to UCLA’s tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. The team values professional and personal growth in a supportive work environment, embodying the motto Hospitality First!
Requirements: 4-6 years experience in hospitality or restaurant management; Communication Skills: Read, write, and speak English effectively to prepare reports, schedules, and conduct unit business; Food Safety Knowledge: Understand food safety rules and health standards in food production areas; Staff Supervision: Supervise, delegate, and motivate staff to achieve departmental goals efficiently; Analytical Skills: Analyze administrative and technical problems, identify solutions, and formulate conclusions; Organizational Skills: Organize and monitor assignments to complete work amidst changing priorities and deadlines; Interpersonal Skills: Interact tactfully with diverse personnel and the public, including students; Adaptability: Perform effectively under fluctuating workloads, including overtime and varying shifts; Guest Interaction: Engage effectively with guests and team members in a high-volume setting using active listening and problem-solving techniques; Technical Proficiency: Utilize software such as Word, Excel, Kronos Time Keeping, and food production management systems; Budget Management: Prepare and analyze budgets and control costs effectively; Inspection Skills: Conduct on-site inspections for quality control and maintenance, ensuring compliance with standards; High School Diploma (Preferred); Valid driver’s license and clean driving record (Required); ServSafe Certification or equivalent certification (Preferred)
Benefits: Retirement and comprehensive benefits package, Opportunities for professional and personal growth, Supportive work environment, Competitive salaries, Health and retirement plans, Significant learning opportunities
