Position: Assistant General Manager
About: PetSuites Naperville is located in Naperville, IL and is currently seeking a talented Assistant General Manager to join their team. The Assistant General Manager, internally referred to as a Resort Manager (RM), plays a crucial role in leading and managing the resort operations, focusing on maintaining exceptional customer service, staff development, and revenue generation.
Requirements: High school degree or equivalent required; Desired: Bachelor’s degree equivalent education and experience; Minimum 2-4 years of customer service experience; Availability to work a minimum of 45 hours per week including holidays, evenings, and weekends; Ability to drive and manage/influence workplace change; Proficiency with Microsoft Office Suite and point of sale software; Comfortable working in front of house and back of house roles within the resort; Valid Driver’s License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency; Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred; Bilingual skills a plus
Benefits: Medical insurance, Dental insurance, Vision insurance, 401(k) with employer match, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, Critical Illness Plan
