Position: ASSISTANT FRONT OFFICE MANAGER
About: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren’t just met – they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development, and scheduling. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Requirements: A true desire to satisfy the needs of others in a fast-paced environment; refined verbal and written communication skills; proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS; ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays; previous experience with NYC unions is desirable; 1-2 years of previous front office supervisory experience preferred
Benefits: Competitive salary range, Career advancement opportunities, Job enrichment programs, Supportive work environment, Exciting challenges in the hospitality industry
