Position: Area Manager II – Indianapolis, IN
About: Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’s current openings.
Requirements: Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience; 2+ years of employee and performance management experience; work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; experience managing a team of 20+ employees; experience with process improvements (Lean process, Kaizen, and/or Six Sigma); excellent customer service, communication, and interpersonal skills; a Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field; industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments
Benefits: flexible work schedule, professional growth opportunities, inclusive workplace, diverse and inclusive culture
