Position: Amazon – Lead Receptionist
About: The Northwest Center team at Amazon operates in a fast-paced corporate environment providing professional 5-star customer service across various program divisions. As the face and voice of Amazon to clients and guests, the Receptionist plays a crucial role in ensuring customer satisfaction and delivering exceptional service. The Lead Receptionist oversees daily administrative tasks, including greeting guests, distributing badges, and providing assistance to callers, aiming to create a customer-centric experience through every interaction.
Requirements: Experience leading people; Experience operating a front desk environment; Excellent in-person customer service skills with polite phone etiquette; Positive attitude and ability to work well with others; Reliable, punctual, and organized with multitasking abilities; High school diploma; Ability to maintain confidentiality, composure, and good judgment in high-stress environments; Attention to detail and accuracy
Benefits: Competitive and affordable Medical (including hearing & hardware coverage), Dental, Vision, Disability, and Life Insurance, 17 Accrued Paid Time Off Days Annually, Additional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave, Retirement 401(K) with a company match, Company-Provided Orca Pass – Unlimited use, Employment Assistance Program (EAP) via Spring Health, Mental Wellness Program including six free therapy sessions per year, Opportunity for career development with NWC Mentorship Match program, Physical Wellness Reimbursement Program – $25/month, Student Loan Contribution Program – $50/month, Pet Insurance Discount Program
