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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
Retirement Plan
Employee wellness programs
Job Description
Feather Sound Country Club, established in 1974, is renowned as one of the premier private and exclusive country clubs located in Tampa Bay. Recognized for its first-class amenities and distinguished Joe Lee Signature Championship Golf Course, Feather Sound prides itself on offering an exceptional experience for its members and guests. With a welcoming clubhouse atmosphere, the club has earned accolades, including being ranked among "One of the Best 5 Private Clubs in Tampa Bay" by the Tampa Bay Times. This prestigious standing highlights the club’s commitment to excellence, making it a sought-after community for high-end recreational and social activities.Show More
Job Requirements
- High school diploma
- Some college preferred
- Prior receptionist or related experience preferred
- Experience in a country club, hospitality or high-end service environment preferred
- Proficiency in MS Word, Access, PowerPoint, Excel, and Outlook
- Strong communication skills
- Organizational skills
- Ability to multi-task
- Customer service skills
- Ability to work weekends and holidays
- Flexibility in scheduling
- Ability to maintain confidentiality
- Physical ability to lift up to 30 pounds
- Ability to perform repetitive typing and data entry
Job Qualifications
- Prior experience as receptionist or in related field is a plus
- High school diploma required
- Some college education preferred
- Previous experience in a country club, hospitality, or high-end service environment preferred
- Proficiency in MS Word, Access, PowerPoint, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and interpersonal skills
- Ability to multi-task and work independently
- Excellent customer service skills
- Professional phone etiquette and a warm, welcoming demeanor
- Ability to remain calm and courteous under pressure
- Strong problem-solving skills with a positive attitude
- Discretion and ability to maintain confidentiality
- Team-oriented with a strong commitment to club standards
- Detail oriented
Job Duties
- Answering phone calls in a professional manner and routing calls as necessary
- Answering, forwarding, and screening phone calls politely and efficiently
- Greeting visitors with a positive and helpful attitude
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, sorting and distributing mail
- Coordinating the pick-up and delivery of express mail services such as FedEx and UPS
- Supporting the events and membership department by conducting member briefings and updating bookings
- Handling reservations for events and members
- Accurately logging and tracking guests and vendor visits
- Assisting with member inquiries regarding club events, dining reservations, and general information
- Supporting other departments with administrative tasks as needed
- Performing ad-hoc administrative duties as assigned
- Maintaining strict confidentiality of client, company, and personnel information
- Demonstrating a strong commitment to the mission and values of the organization
- Adhering to company attendance standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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