Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
Retirement Plan
Employee wellness programs
Job Description
Feather Sound Country Club, established in 1974, is renowned as one of the premier private and exclusive country clubs located in Tampa Bay. Recognized for its first-class amenities and distinguished Joe Lee Signature Championship Golf Course, Feather Sound prides itself on offering an exceptional experience for its members and guests. With a welcoming clubhouse atmosphere, the club has earned accolades, including being ranked among "One of the Best 5 Private Clubs in Tampa Bay" by the Tampa Bay Times. This prestigious standing highlights the club’s commitment to excellence, making it a sought-after community for high-end recreational and social activities.
As a part-time Receptionist at Feather Sound Country Club, you will play a pivotal role as the first point of contact for visitors and members. This position is integral in ensuring the smooth operation of the front desk and administrative functions with a high level of professionalism and customer service. You will be responsible for managing incoming phone calls, greeting guests, assisting with member inquiries, and supporting various administrative tasks throughout the club. This part-time role includes working weekends and holidays, requiring flexibility in scheduling to meet the needs of the club's dynamic environment.
The receptionist will support various departments, including events and membership services, assisting with member briefings, booking updates, event reservations, and guest tracking. You will be tasked with handling administrative duties such as sorting mail, coordinating express mail pick-ups and deliveries, and providing general office support. This position demands excellent organizational skills, attention to detail, and the ability to multitask efficiently while maintaining a courteous and welcoming demeanor. Experience with software programs like MS Word, Excel, PowerPoint, Access, and Outlook is essential to perform the required duties effectively.
Maintaining confidentiality of client, company, and personnel information is critical in this role, as is a commitment to upholding the club's high standards and policies. The role requires a professional phone etiquette, strong communication skills, and a proactive, problem-solving attitude. Given the club’s prestigious nature and exclusive membership, providing outstanding customer service and a positive first impression is paramount. The Receptionist will be expected to adapt to changing responsibilities and support the mission and values of the Feather Sound Country Club consistently.
This position is hourly and non-exempt, reporting directly to the Private Event Director, and located on-site at the Feather Sound Country Club. Candidates should expect to work in an office environment with physical demands including occasional lifting, bending, and sustained computer use. The club maintains a drug-free workplace and operates under at-will employment policies in Florida. If you seek an opportunity to join a respected organization known for its excellence and community, the part-time receptionist role at Feather Sound Country Club is an excellent fit for individuals who are organized, customer-focused, and enthusiastic about delivering top-tier service.
As a part-time Receptionist at Feather Sound Country Club, you will play a pivotal role as the first point of contact for visitors and members. This position is integral in ensuring the smooth operation of the front desk and administrative functions with a high level of professionalism and customer service. You will be responsible for managing incoming phone calls, greeting guests, assisting with member inquiries, and supporting various administrative tasks throughout the club. This part-time role includes working weekends and holidays, requiring flexibility in scheduling to meet the needs of the club's dynamic environment.
The receptionist will support various departments, including events and membership services, assisting with member briefings, booking updates, event reservations, and guest tracking. You will be tasked with handling administrative duties such as sorting mail, coordinating express mail pick-ups and deliveries, and providing general office support. This position demands excellent organizational skills, attention to detail, and the ability to multitask efficiently while maintaining a courteous and welcoming demeanor. Experience with software programs like MS Word, Excel, PowerPoint, Access, and Outlook is essential to perform the required duties effectively.
Maintaining confidentiality of client, company, and personnel information is critical in this role, as is a commitment to upholding the club's high standards and policies. The role requires a professional phone etiquette, strong communication skills, and a proactive, problem-solving attitude. Given the club’s prestigious nature and exclusive membership, providing outstanding customer service and a positive first impression is paramount. The Receptionist will be expected to adapt to changing responsibilities and support the mission and values of the Feather Sound Country Club consistently.
This position is hourly and non-exempt, reporting directly to the Private Event Director, and located on-site at the Feather Sound Country Club. Candidates should expect to work in an office environment with physical demands including occasional lifting, bending, and sustained computer use. The club maintains a drug-free workplace and operates under at-will employment policies in Florida. If you seek an opportunity to join a respected organization known for its excellence and community, the part-time receptionist role at Feather Sound Country Club is an excellent fit for individuals who are organized, customer-focused, and enthusiastic about delivering top-tier service.
Job Requirements
- High school diploma
- Some college preferred
- Prior receptionist or related experience preferred
- Experience in a country club, hospitality or high-end service environment preferred
- Proficiency in MS Word, Access, PowerPoint, Excel, and Outlook
- Strong communication skills
- Organizational skills
- Ability to multi-task
- Customer service skills
- Ability to work weekends and holidays
- Flexibility in scheduling
- Ability to maintain confidentiality
- Physical ability to lift up to 30 pounds
- Ability to perform repetitive typing and data entry
Job Qualifications
- Prior experience as receptionist or in related field is a plus
- High school diploma required
- Some college education preferred
- Previous experience in a country club, hospitality, or high-end service environment preferred
- Proficiency in MS Word, Access, PowerPoint, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and interpersonal skills
- Ability to multi-task and work independently
- Excellent customer service skills
- Professional phone etiquette and a warm, welcoming demeanor
- Ability to remain calm and courteous under pressure
- Strong problem-solving skills with a positive attitude
- Discretion and ability to maintain confidentiality
- Team-oriented with a strong commitment to club standards
- Detail oriented
Job Duties
- Answering phone calls in a professional manner and routing calls as necessary
- Answering, forwarding, and screening phone calls politely and efficiently
- Greeting visitors with a positive and helpful attitude
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, sorting and distributing mail
- Coordinating the pick-up and delivery of express mail services such as FedEx and UPS
- Supporting the events and membership department by conducting member briefings and updating bookings
- Handling reservations for events and members
- Accurately logging and tracking guests and vendor visits
- Assisting with member inquiries regarding club events, dining reservations, and general information
- Supporting other departments with administrative tasks as needed
- Performing ad-hoc administrative duties as assigned
- Maintaining strict confidentiality of client, company, and personnel information
- Demonstrating a strong commitment to the mission and values of the organization
- Adhering to company attendance standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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