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Director of Events | Full-Time | Cross Insurance Arena - (Expired Job)
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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,500.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly become a pioneering force within the live event industry by offering comprehensive solutions that span venue development, management, hospitality, and sponsorship sales. The company manages an impressive portfolio of seven world-class owned venues and serves a client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. With a commitment to excellence and innovation, Oak View Group plays a crucial role in shaping the infrastructure that... Show More
Job Requirements
- Bachelor’s degree or higher from an accredited college or university
- minimum of 5-7 years experience in event management in a relevant facility
- previous management experience
- ability to manage and evaluate staff effectively
- knowledge of customer service and crowd control
- strong budget preparation and analytical skills
- working knowledge of union labor contracts
- experience in event settlements
- willingness to work flexible hours including nights and weekends
- excellent communication and leadership abilities
Job Qualifications
- Minimum of 5-7 years of increasingly responsible experience in event management in an arena, stadium, convention center or other multi-purpose public assembly facility
- previous management experience
- Bachelor’s degree or better from an accredited college or university
- knowledge of customer service practices
- knowledge of crowd control
- ability to prepare, track, control and analyze budgets
- working knowledge of union labor contracts and show calls
- experience settling events
Job Duties
- Oversee event management activities for all facility events
- direct, coordinate and oversee activities of employees providing event coordination, telecommunications, technical support, audio-visual services, food and beverage, event security, fire regulation compliance, exhibitor services, box office, parking, and client satisfaction during events
- recruit, interview, select, train, motivate and evaluate Event Managers
- provide or coordinate staff training
- work with employees to correct deficiencies
- implement discipline and termination procedures
- exercise direct supervision over Event Managers, Event Coordinators and Event Staff
- prepare departmental annual budget
- recommend capital improvements
- control and monitor departmental expenditures
- assist in preparation of estimated revenues for facility budget
- consult with exhibit managers, promoters, convention representatives and others concerning physical set-up needs and requirements for licensed areas
- prepare work orders and cost-estimates accordingly
- inspect facilities to ensure proper maintenance for events
- develop crowd management and event staffing plans and supervise event staff during events
- ensure accuracy in computing costs for post-event billing of services and equipment rental charges
- review and approve final billing to facility users prior to settlement or release of invoice
- work closely with the general public by monitoring services provided and addressing complaints promptly
- demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes and provide quality seamless customer service
- conduct planning and operational meetings to ensure smooth coordination of event activities
- track, record and report labor allocations for forecasting, benchmarking and budgeting
- manage and participate in development and implementation of goals, objectives, policies and priorities for all event-related programs and activities
- prepare and present regular staff reports and related correspondence
- work with other department directors on various tasks
- conduct industry operational studies and recommend service delivery and operational policy modifications
- interpret and apply all relevant federal, state and local regulations
- routinely serve as Manager on Duty
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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