Campus Hospitality Meeting & Event Specialist

Unum is a leading provider of employee benefits and service solutions, dedicated to helping individuals thrive through various life moments. Headquartered in Chattanooga, Tennessee, Unum operates across multiple locations in the United States, as well as internationally in Ireland, Poland, and the United Kingdom. With a workforce of over 10,000 employees, the company supports more than 39 million people worldwide, making every role meaningful and impactful for its customers. Unum’s commitment to fostering an award-winning culture emphasizes inclusion and diversity, providing employees with opportunities to succeed both professionally and personally. The company offers a competitive benefits package including health, vision, dental, and short and long-term disability insurance, generous paid time off including paid volunteer time, up to a 9.5% 401(k) employer contribution, mental health support, flexible work environments, student loan repayment options, tuition reimbursement, career advancement opportunities, and performance-based incentive plans. These comprehensive benefits highlight Unum’s focus on employee well-being and career growth, embodying a workplace where innovation and collaboration thrive.

The role of Campus Hospitality Meetings & Events Specialist at Unum is a pivotal position within the Facilities team, centered on delivering seamless, well-organized, and people-focused meeting and event experiences across the company’s campuses. This position provides hands-on coordination, scheduling, and operational support to ensure employees can connect and collaborate effectively. The specialist will play a key role in enhancing the campus experience through creative, outside-the-box thinking and fresh ideas that elevate Unum’s campus hospitality strategy and employee engagement. Responsibilities include managing meeting and event reservations using campus booking platforms, serving as the primary point of contact for scheduling support and troubleshooting, and monitoring booking systems to ensure accuracy, availability, and space utilization. The role involves escalating scheduling conflicts and service issues, supporting maintenance and continuous improvement of meeting and event systems, and assisting with implementation and documentation of hospitality tools and processes. Additionally, the specialist will be responsible for logistical coordination for onsite meetings, employee programs, and campus events, including event setup, execution, and day-of onsite coordination. Partnering with service providers for catering, room setup, and AV needs is also a key element of the job. The specialist will identify operational challenges, recommend improvements, gather feedback to enhance experiences, and support tracking and reporting to improve service consistency. This dynamic role requires adaptability to evolving tools, processes, and business needs, and contributes to continuous improvement and innovation in campus hospitality services. The salary range is $45,600 to $86,200, with actual pay based on skill, geographical location, and experience. Unum is an equal opportunity employer committed to inclusivity and diversity in its workforce.