Assistant Operating Director

Cornerstone Caregiving is a nationally recognized leader in providing compassionate, high-quality home care services dedicated to helping older adults age in place with dignity and respect. With over 450 offices across the United States, Cornerstone Caregiving is rapidly expanding its footprint, aiming to deliver exceptional care and support directly within communities. The company prides itself on fostering a culture rooted in compassion, respect, and professional excellence, ensuring that every client receives personalized care tailored to their unique needs. As a growing business in the healthcare and home care industry, Cornerstone continually invests in its people and operations to elevate the client experience and promote caregiver well-being.

The Assistant Operating Director (AOD) position at Cornerstone Caregiving is a vital leadership role based in Modesto, CA. As the Operating Director's second-in-command, the AOD plays a crucial role in overseeing in-office operations, coordinating scheduling, supporting and developing staff, and ensuring the highest quality of client care. This full-time leadership role offers a competitive salary of $70,304 annually, along with comprehensive benefits and bonus opportunities, making it an excellent career option for experienced managers passionate about healthcare and leadership.

In this role, the Assistant Operating Director will serve as the primary partner to the Operating Director in driving daily office operations. This includes leading, coaching, and supporting in-office staff by reinforcing Cornerstone's standards, values, and culture. The AOD will be responsible for onboarding and training new office managers to foster confidence and consistency, conducting regular one-on-one check-ins, performance reviews, and providing coaching and disciplinary actions when necessary. The role also involves sharing on-call responsibilities with office leadership, overseeing administrative workflows such as payroll notes, shift verification, and operations updates, as well as maintaining accurate documentation in line with company policies and state regulations.

A key focus of the position is ensuring exceptional client care and quality assurance. The Assistant Operating Director will oversee scheduling operations to guarantee timely coverage and excellent client experiences. They will handle client escalations with professionalism and empathy and conduct routine check-up calls, quality visits, and client follow-ups to maintain satisfaction and continuity of care. Additionally, they ensure state-required supervisory visits are completed and serve as a backup for client assessments in the absence of the Operating Director.

This role is ideal for individuals who thrive in fast-paced environments, enjoy developing people, and excel at operational excellence. Cornerstone Caregiving values leaders who demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively. Candidates will have the opportunity to work in a supportive, mission-driven environment where their leadership makes a direct impact on seniors, caregivers, and families within their community. With leadership development, mentorship opportunities, and a clear path for career growth as the company expands nationwide, this position presents a rewarding professional journey for the right candidate.