Pet Supermarket

Overview:

Pet Supermarket was founded in 1973, crafted by the vision of Chuck West. Initially known as Pet Circus, these “full-line” pet stores offered all kinds of pets, from adorable dogs to mischievous monkeys. By 1984, Pet Circus had grown into a chain of nine stores while still maintaining our neighborhood store feel.

Sensing the shift towards larger supply stores in various industries, such as Home Depot for hardware and Office Depot for business products, Chuck West envisioned a similar success story for pet supplies. Armed with our own distribution center, allowing us to offer pet products at a better value, we opened the first Pet Supermarket in Hollywood, Florida in 1986. Unlike the typical superstore, our team prioritized knowledge and exceptional customer service. “We speak pet” became our guiding motto, encapsulating our unique approach.

Pet Supermarket emerged as a pioneer, shaping ideas and concepts seen nationwide in pet chains today. As the 1990s ushered in bigger pet store chains, more pet products were developed to fill those stores. This contributed to our commitment to offering only the best products for the health and happiness of pets – further solidifying our brand’s vision.

What makes shopping for your pet distinct? It’s the recognition that “Pets are part of the family.” Pet ownership is a choice fueled by unconditional love, a rare relationship that brings immense joy. Our goal is to ensure that shopping at Pet Supermarket is a delightful, fun, and special experience. It’s your passion and dedication to our customers that drives this exceptional journey.

This philosophy resonates in our Vision Statement: “To enrich the lives and bond between pets and their people.”

Our strength stems from our mission – “To be a team of compassionate pet lovers in our neighborhood who provide knowledge, support, and quality products. When our customer is engaging with us, their pet is our pet.” In the spring of 2015, Pet Supermarket joined forces with Roark Capital, an Atlanta-based private equity firm. With Roark by our side, the possibilities for our continued growth are boundless.