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Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Part-time schedule
seasonal employment
competitive hourly wage
Opportunity for extension based on business needs
Dynamic and guest-focused work environment
Training in liquor liability
Employee Discounts

Job Description

Murrieta Hot Springs Resort is a premier destination nestled in the scenic landscapes of California, known for its tranquil hot springs and exceptional hospitality services. As a well-established resort, it offers a unique blend of wellness, relaxation, and recreational experiences aimed at providing guests with unforgettable stays. The resort prides itself on its commitment to creating a vibrant, guest-focused environment where each team member plays a pivotal role in maintaining high standards of service and guest satisfaction. With a variety of amenities including luxurious accommodations, fine dining, wellness treatments, and event facilities, Murrieta Hot Springs Resort is a sought-after location... Show More

Job Requirements

  • Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed
  • anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
  • resolve guest complaints, ensuring guest satisfaction in each interaction
  • efficiently maintain bar supplies, including preparation of daily requisition, as necessary
  • know drink recipes, prices and type of beverages available
  • follow guidelines established in regard to age identification for suspected minors
  • courteously, but efficiently, check identification where appropriate
  • be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies
  • responsible for accurately charging the guests for drinks
  • responsible for accurate intake of all the monies
  • promote and upsell liquor and food
  • efficiently enforce the red line system with no exceptions
  • follow alcohol awareness guidelines
  • be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter
  • observe proper sanitation and cleanliness procedures
  • efficiently complete all sidework pre/post shift
  • never leave liquor unattended during the assigned shift
  • work in a cooperative and friendly manner with fellow associates

Job Qualifications

  • Effective communication skills, both verbal and written, to communicate with guests and associates
  • high work ethic and self-initiative
  • ability to work in high pressure situation
  • experience in problem solving and guest resolution
  • regular attendance according to established guidelines
  • may be required to work varying schedules to reflect the business needs of the property
  • must possess basic computational ability
  • understand and efficiently and accurate operate MICROS system (or registers)
  • be able to accurately memorize drink ingredients and garnishes for use in beverage service
  • focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Job Duties

  • Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed
  • anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
  • resolve guest complaints, ensuring guest satisfaction in each interaction
  • efficiently maintain bar supplies, including preparation of daily requisition, as necessary
  • know drink recipes, prices and type of beverages available
  • follow guidelines established in regard to age identification for suspected minors
  • courteously, but efficiently, check identification where appropriate
  • be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies
  • responsible for accurately charging the guests for drinks
  • responsible for accurate intake of all the monies
  • promote and upsell liquor and food
  • efficiently enforce the red line system with no exceptions
  • follow alcohol awareness guidelines
  • be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter
  • observe proper sanitation and cleanliness procedures
  • efficiently complete all sidework pre/post shift
  • never leave liquor unattended during the assigned shift
  • work in a cooperative and friendly manner with fellow associates
  • practice a culture of guest service in all you do
  • promote courtesy, good will and a positive attitude in each and every encounter
  • perform any reasonable request as assigned or directed by management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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