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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Benefits
Part-time schedule
seasonal employment
competitive hourly wage
Opportunity for extension based on business needs
Dynamic and guest-focused work environment
Training in liquor liability
Employee Discounts
Job Description
Murrieta Hot Springs Resort is a premier destination nestled in the scenic landscapes of California, known for its tranquil hot springs and exceptional hospitality services. As a well-established resort, it offers a unique blend of wellness, relaxation, and recreational experiences aimed at providing guests with unforgettable stays. The resort prides itself on its commitment to creating a vibrant, guest-focused environment where each team member plays a pivotal role in maintaining high standards of service and guest satisfaction. With a variety of amenities including luxurious accommodations, fine dining, wellness treatments, and event facilities, Murrieta Hot Springs Resort is a sought-after location... Show More
Job Requirements
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed
- anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
- resolve guest complaints, ensuring guest satisfaction in each interaction
- efficiently maintain bar supplies, including preparation of daily requisition, as necessary
- know drink recipes, prices and type of beverages available
- follow guidelines established in regard to age identification for suspected minors
- courteously, but efficiently, check identification where appropriate
- be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies
- responsible for accurately charging the guests for drinks
- responsible for accurate intake of all the monies
- promote and upsell liquor and food
- efficiently enforce the red line system with no exceptions
- follow alcohol awareness guidelines
- be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter
- observe proper sanitation and cleanliness procedures
- efficiently complete all sidework pre/post shift
- never leave liquor unattended during the assigned shift
- work in a cooperative and friendly manner with fellow associates
Job Qualifications
- Effective communication skills, both verbal and written, to communicate with guests and associates
- high work ethic and self-initiative
- ability to work in high pressure situation
- experience in problem solving and guest resolution
- regular attendance according to established guidelines
- may be required to work varying schedules to reflect the business needs of the property
- must possess basic computational ability
- understand and efficiently and accurate operate MICROS system (or registers)
- be able to accurately memorize drink ingredients and garnishes for use in beverage service
- focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Job Duties
- Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed
- anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
- resolve guest complaints, ensuring guest satisfaction in each interaction
- efficiently maintain bar supplies, including preparation of daily requisition, as necessary
- know drink recipes, prices and type of beverages available
- follow guidelines established in regard to age identification for suspected minors
- courteously, but efficiently, check identification where appropriate
- be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies
- responsible for accurately charging the guests for drinks
- responsible for accurate intake of all the monies
- promote and upsell liquor and food
- efficiently enforce the red line system with no exceptions
- follow alcohol awareness guidelines
- be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter
- observe proper sanitation and cleanliness procedures
- efficiently complete all sidework pre/post shift
- never leave liquor unattended during the assigned shift
- work in a cooperative and friendly manner with fellow associates
- practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- perform any reasonable request as assigned or directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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