Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement benefits
Training and development programs
inclusive work environment
Career advancement opportunities

Job Description

Starwood Hotels is a renowned luxury hotel brand management company renowned for its commitment to sustainability, inclusivity, and providing outstanding guest experiences. Established in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group, the company has grown into a leader in the hospitality industry. Starwood Hotels emphasizes a mission-driven approach, focusing not only on delivering world-class service but also on fostering a diverse workforce and protecting the environment. The company’s ethos revolves around collaboration, respect for nature, and offering stellar service that promotes a sense of well-being for both guests and employees.

Life at Starwood Hotels is centered on the idea that the world is beautiful and it is everyone’s responsibility to keep it that way. This philosophy is reflected in the company culture, which values thoughtfulness, caring, and inclusivity. At Starwood Hotels, employees are encouraged to bring their true selves to work and contribute to the company’s lofty goals by delivering good-natured and informed service. It is more than just a job; it is a chance to make a positive impact on the world little by little.

The Pool Food Runner role at Starwood Hotels is an integral part of the Pool & Beach Food & Beverage team. This position requires high levels of teamwork, efficiency, and attention to detail to ensure that guests enjoy an exceptional poolside dining experience that aligns with the brand’s rigorous standards. The Pool Food Runner is responsible for the timely and accurate delivery of food and beverages to guests in poolside areas, working closely with servers, kitchen staff, and other team members.

The ideal candidate will have prior experience in food running or hospitality, strong multitasking abilities, and a proactive attitude towards guest service. The role also demands physical stamina to work outdoors in different weather conditions and the ability to carry and handle trays and service equipment safely. Communication skills and a positive attitude are crucial for providing engaged and attentive service.

This role offers a dynamic work environment where safety, quality standards, and guest satisfaction are paramount. By joining Starwood Hotels as a Pool Food Runner, you become part of a team that’s dedicated to maintaining an atmosphere of excellence that guests expect, while contributing to a mission-driven culture that values environmental stewardship and community. Starwood Hotels offers a work environment that supports personal and professional growth, ensuring that every team member can thrive and advance in their hospitality career. This role is full-time, with a commitment to variable schedules that may include holidays as required by the hospitality industry’s demands.

Job Requirements

  • high school diploma or equivalent
  • prior experience in food running or related hospitality role preferred
  • ability to work varying schedules including holidays
  • ability to lift and carry at least 50 lbs
  • ability to stand and walk for extended periods of time
  • proficiency in verbal and written English
  • food handler certification or willingness to obtain
  • physical ability to work outdoors in various weather conditions
  • excellent communication and teamwork skills

Job Qualifications

  • prior food running, restaurant, pool, beach club, or hospitality experience preferred
  • organized and proficient at multitasking in a fast-paced environment
  • reliable team player willing to learn and adapt to new situations
  • strong communication and customer service skills
  • ability to work outdoors in varying weather conditions
  • ability to carry food trays, beverage trays, and service equipment safely and efficiently
  • able to lift and carry at least 50 lbs
  • able to stand and walk for extended periods of time
  • proficient in verbal and written English communication
  • food handler certification (can be obtained during employment)

Job Duties

  • maintain a working knowledge of all poolside food and beverage menu offerings
  • follow high standards of food quality, sanitation, storage, and handling procedures
  • ensure all food orders are delivered accurately, efficiently, and according to established service standards
  • follow server tickets and food orders to ensure the correct items are delivered to the correct guest
  • assist servers with food presentations and guest interactions when appropriate
  • maintain proper service pace while delivering food from the kitchen or service station to poolside guests
  • verify food quality, presentation, and order accuracy before delivery

Job Criteria

Experience

No experience required


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