H-E-B Grocery logo

Georgetown 02 (Cedar Brake/Williams) Bakery - Food Service Rep - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Career advancement opportunities

Job Description

H-E-B is a leading American supermarket chain headquartered in San Antonio, Texas, known for its commitment to quality products and exceptional customer service. Established in 1905, H-E-B has grown to become one of the largest and most respected grocery retailers in the United States, with hundreds of stores across Texas and Mexico. The company takes pride in its strong community involvement, dedication to sustainability, and innovation in the retail food industry. H-E-B is recognized for offering a wide variety of fresh, locally sourced produce, bakery items, deli products, and prepared foods, catering to diverse customer needs with a focus on freshness, convenience, and quality.

The Food Service Representative role at H-E-B plays a crucial part in maintaining the store’s food departments by ensuring that they are well-stocked, clean, and appealing to customers. This position is responsible for preparing, packaging, and merchandising fresh products daily while upholding strict food safety and sanitation standards. Food Service Representatives are the face of the department, providing exceptional customer service by answering questions, taking orders, and assisting customers with their selections. They contribute to the overall success of the department by using suggestive selling techniques and applying basic product knowledge to meet customer needs and boost sales.

This full-time role demands attention to detail and the ability to work efficiently in a fast-paced retail environment. Food Service Representatives are expected to perform specific duties in areas such as Bakery, Deli, and Prepared Foods, which may include baking, decorating, using ordering systems, managing inventory, and packaging products. This diverse range of responsibilities requires strong communication skills, a customer-focused mindset, and adherence to company policies and food safety regulations. The position also involves physical activity such as standing, walking, reaching, lifting, and occasionally working in hot or cold conditions.

H-E-B offers a comprehensive orientation and training in food safety and sanitation upon hire to ensure the highest standards are met. The company supports its employees with opportunities for personal and professional growth in a supportive and dynamic workplace. Food Service Representatives at H-E-B play a vital role in ensuring customers have a positive shopping experience through excellent service and high-quality food offerings, making this an essential and rewarding position within the company.

Job Requirements

  • 18 years of age or older
  • High school diploma or GED or equivalent
  • Completion of company orientation
  • Food safety and sanitation training upon hire
  • Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or GED or equivalent
  • Strong customer service skills
  • Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Ability to work in a fast-paced environment

Job Duties

  • Provide superior customer service
  • Take orders from customers by telephone or in person
  • Answer customer questions regarding products and assist them with selections
  • Prepare, package, and merchandise fresh products effectively
  • Slice, package, label, rotate, and cull products for poor quality
  • Assist in technical areas such as basic set-up and clean-up processes
  • Use suggestive selling techniques and basic product knowledge to meet customer needs and build department sales

Job Criteria

Experience

Entry Level (1-2 years)


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