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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.75 - $29.75
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Paid holidays
Employee Discounts
Retirement Plan
Job Description
The hiring establishment is a dynamic venue specializing in hosting special events and social gatherings with a commitment to delivering exceptional hospitality, often described as "unreasonable hospitality." This venue is recognized for its lively atmosphere, excellent service, and meticulous attention to detail, ensuring every event is memorable and perfectly executed. As a pivotal player in the events and hospitality industry, the company prides itself on creating customized experiences that exceed client expectations while maintaining a seamless operational flow behind the scenes. Their dedication to customer satisfaction and continuous improvement has cemented their reputation as a desirable location for social events,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in administrative support or event coordination preferred
- Strong decision-making skills
- Excellent interpersonal and communication skills
- Ability to manage multiple tasks and work under pressure
- Basic data analysis skills
- Proficiency in English
- Ability to conduct site tours and client follow-up
Job Qualifications
- Friendly and positive attitude
- Effective communication skills with guests, sales team, and management team
- Strong organizational skills
- Competent in verbal communication
- Ability to analyze basic data to assist operations and sales decision-making
- Proficient in reading and communicating in English
- Experience in event coordination or related administrative roles preferred
Job Duties
- Go above and beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
- Take RFPs and calls for social events, converting them to closed 'won' business
- Conduct site tours as needed
- Ensure accurate and prompt distribution of all paperwork for 'pop up parties' working through management team to ensure they are staffed to support
- Provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is 'closed won', communicating to operations any changes to BEOs or updated signed contracts
- Follow up on ARs, collect payment information, and close out any remaining balances
- Submit check requests/invoices as needed
- Ensure operations has the most up-to-date BEO for each event
- Offer 'upsell' opportunities to event hosts after sale is 'closed won'
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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