Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a renowned family-focused indoor water park resort chain that offers an immersive and entertaining experience for guests of all ages. Known for its rustic, cabin-themed atmosphere and comprehensive array of attractions, Great Wolf Lodge has become a premier destination for families looking to escape and enjoy a memorable vacation. The company is committed to providing exceptional entertainment, superior guest service, and creating unforgettable experiences that ensure visitors keep coming back. With multiple locations across North America, Great Wolf Lodge is also valued as a vibrant workplace that offers growth opportunities and a supportive culture for its employees.
The Entertainment Ambassador position at Great Wolf Lodge plays a vital role in upholding the company’s mission to create a lively and engaging environment, particularly for children and families. In this role, ambassadors are responsible for leading fun and interactive activities such as storytime, dance parties, yoga sessions, arts and crafts, and themed events like the Master Magi Ceremony. The Entertainment Ambassador is tasked with bringing energy and enthusiasm, acting as a mascot guide, conducting character appearances, and ensuring a safe and clean environment while performing. This role offers a blend of public performance, guest interaction, and event coordination, ideal for individuals who enjoy entertaining and engaging with children.
Hiring immediately, Great Wolf Lodge offers flexible scheduling options including full-time, part-time, and flexible hours, accommodating students and those looking for supplementary income. The pay rate is $16.25 per hour, providing a competitive wage for entry-level roles in entertainment and hospitality. The company actively supports career development through Great Wolf University, which provides training in leadership and functional skills. Additionally, the Entertainment Ambassador position benefits from Great Wolf’s diverse and inclusive culture with programs that support employee wellbeing, wellness initiatives, and access to employee assistance resources.
This position requires a minimum age of sixteen years, although certain roles like lifeguards have slightly different age requirements. Entertainment Ambassadors should be comfortable speaking, dancing, and performing in front of groups multiple times a day, and must be flexible with scheduling to include evenings, weekends, and holidays. The role involves a mix of indoor and outdoor activities, sometimes in character costumes, requiring physical endurance and the ability to maintain composure under various conditions. Successful candidates will be enthusiastic, charismatic, able to multitask, and possess excellent communication and customer service skills.
Working as an Entertainment Ambassador provides an opportunity to grow your career, participate in exclusive employee perks like discounted vacations, and engage in a rewarding role that makes a difference in family vacations. It is an ideal path for those seeking experience in entertainment, hospitality, and event coordination, with additional support for personal and professional development. Great Wolf Lodge emphasizes a safe and professional work environment, commitment to diversity and inclusion, and encourages applicants to apply promptly to join the team and start making magical moments for guests.
The Entertainment Ambassador position at Great Wolf Lodge plays a vital role in upholding the company’s mission to create a lively and engaging environment, particularly for children and families. In this role, ambassadors are responsible for leading fun and interactive activities such as storytime, dance parties, yoga sessions, arts and crafts, and themed events like the Master Magi Ceremony. The Entertainment Ambassador is tasked with bringing energy and enthusiasm, acting as a mascot guide, conducting character appearances, and ensuring a safe and clean environment while performing. This role offers a blend of public performance, guest interaction, and event coordination, ideal for individuals who enjoy entertaining and engaging with children.
Hiring immediately, Great Wolf Lodge offers flexible scheduling options including full-time, part-time, and flexible hours, accommodating students and those looking for supplementary income. The pay rate is $16.25 per hour, providing a competitive wage for entry-level roles in entertainment and hospitality. The company actively supports career development through Great Wolf University, which provides training in leadership and functional skills. Additionally, the Entertainment Ambassador position benefits from Great Wolf’s diverse and inclusive culture with programs that support employee wellbeing, wellness initiatives, and access to employee assistance resources.
This position requires a minimum age of sixteen years, although certain roles like lifeguards have slightly different age requirements. Entertainment Ambassadors should be comfortable speaking, dancing, and performing in front of groups multiple times a day, and must be flexible with scheduling to include evenings, weekends, and holidays. The role involves a mix of indoor and outdoor activities, sometimes in character costumes, requiring physical endurance and the ability to maintain composure under various conditions. Successful candidates will be enthusiastic, charismatic, able to multitask, and possess excellent communication and customer service skills.
Working as an Entertainment Ambassador provides an opportunity to grow your career, participate in exclusive employee perks like discounted vacations, and engage in a rewarding role that makes a difference in family vacations. It is an ideal path for those seeking experience in entertainment, hospitality, and event coordination, with additional support for personal and professional development. Great Wolf Lodge emphasizes a safe and professional work environment, commitment to diversity and inclusion, and encourages applicants to apply promptly to join the team and start making magical moments for guests.
Job Requirements
- At least sixteen years old (except for some positions requiring fifteen)
- ability to lift up to 50 lbs
- able to sit and/or stand for long periods of time
- ability to fit and wear character suits
- maintain composure in character suits including heat and humidity for periods of 60 minutes
- ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes
- flexibility regarding scheduling including evenings, weekends, and holidays
- successful completion of a criminal background and drug screen
- some high school education or equivalent
Job Qualifications
- Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day
- some high school education or equivalent
- flexibility regarding scheduling based on business demands including evenings, weekends, and holidays
- proven customer service skills and communication skills
- able to read and interpret English language manuals relating to safety, operations, and procedures
- successful completion of a criminal background and drug screen
- previous experience in a related field such as entertainment, dance, or theater
- charismatic, enthusiastic attitude
- ability to multi-task and prioritize a variety of tasks with minimal direction
- previous experience as a character and/or working with children
- proven teamwork skills
Job Duties
- Personally interact with Great Wolf Lodge guests
- willingness to perform child-friendly promotional activities on-site and in the community
- willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
- perform all branded experiences consistently according to Standard Operating procedures
- perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences
- interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc
- responsible for all aspects of Character Appearances and Entertainment at the property including performing character appearance duties according to Great Wolf Lodge standards, learning and performing signature character moves and non-verbal communication strategies, acting as a Guide for characters to and from designated meet and greet locations, managing character costume operations including care, cleaning, maintenance, committing entirely to assigned scheduled opportunities for specific characters to appear at on-site and off-site events, performing both character and guide roles interchangeably, participating in seasonal event activities throughout the year, learning new programming multiple times a year, acting as though on stage at all times when not on break, performing and/or supporting community appearances, assisting Entertainment team with inventory of event and activity materials, maintaining a safe, clean and professional environment during the organization, coordination and production of branded experiences
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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