Title Event Services Lead | Part-Time | Mullins Center

Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services, renowned for its comprehensive platform that encompasses venue development as well as end-to-end capabilities across venue management, hospitality, and sponsorship sales. Established in 2015, OVG operates a prestigious collection of seven world-class owned venues and serves an impressive client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spanning four continents. The company’s dedication to innovation and excellence positions it as a transformative force in the live entertainment industry, consistently delivering outstanding experiences to audiences worldwide.

The Oak View Group is currently seeking a motivated and detail-oriented Event Services Lead for a part-time role at the Mullins Center, located on the campus of the University of Massachusetts Amherst. This position will offer the successful candidate a unique opportunity to dive deeply into the planning and execution of various events hosted at the Mullins Center, including sporting events, concerts, and family shows. The role provides valuable hands-on exposure to event staffing, event security, and the broader aspects of event management.

As an Event Services Lead, you will be working closely with the Event Manager to support the seamless delivery of events from start to finish. This includes participating in event service activities such as planning, set-up procedures, staffing arrangements, security coordination, and post-event billing. The position emphasizes adherence to all relevant regulations such as laws, codes, ordinances, policies, procedures, risk management protocols, safety precautions, and emergency guidelines. You will have the chance to contribute to problem resolution by analyzing issues quickly, identifying effective solutions, and assisting in the administration of company policies related to the Guest Services department.

This part-time role pays an hourly rate of $17.50 and comes with benefits including a 401(k) Savings Plan with matching, which is a valuable offering for those looking to build long-term financial security even in a part-time capacity. The role demands flexibility as it requires availability across various hours, including daytime office work, evenings, weekends, and holidays to support the full calendar of events at the Mullins Center. Ideal candidates are current students or recent graduates from university programs in venue management, event management, sport management, or related fields, possessing a blend of strong organizational abilities, excellent verbal and written communication skills, leadership aptitude, and a passion for delivering exemplary customer service.

Joining Oak View Group means becoming part of a diverse and inclusive environment that values the power of difference to drive innovation and excellence. The company is committed to equal employment opportunity, ensuring that all employees and applicants are treated fairly without discrimination. This role at Oak View Group is a stepping stone into an exciting career in live event services, offering exposure to a dynamic, fast-paced, and collaborative work environment where your contributions will help create memorable experiences for visitors and event attendees alike. The position will remain open until May 29, 2026, providing plenty of time for interested individuals to apply and join a cutting-edge leader in the entertainment venue industry.