Dunkin' logo

Crew Member

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $9.25 - $12.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

healthcare
Dental Insurance
Vision Insurance
flexible schedule
Career Development
competitive pay
Paid Time Off

Job Description

Dunkin' is a well-established and widely recognized brand in the quick-service restaurant industry, known for its coffee, baked goods, and exceptional customer service. Operating as one of the largest and fastest-growing Dunkin' franchisee organizations, this company has a strong presence in the Northwest suburbs with multiple locations actively hiring. Known for their commitment to quality and community engagement, these Dunkin' franchise outlets emphasize creating a positive and energetic environment where employees and customers alike feel valued. The company prioritizes the development of a best-in-class restaurant management team by offering career development opportunities, ongoing training, and a supportive workplace culture.

The job openings currently available include Crew Members, Bakers/Donut Finishers, and Cake Decorators, all vital roles within the day-to-day operations of the Dunkin' stores. Crew Members form the foundation of the workforce, delivering exceptional customer service and ensuring guest satisfaction. They are expected to work efficiently in a team, maintain safety and sanitation standards, and demonstrate a passion for results. This role is open for full-time and part-time positions, with shifts that cover weekdays, weekends, holidays, and various times including overnight hours. Flexible scheduling and a fun team environment are highlighted benefits.

Bakers/Donut Finishers focus on preparing and finishing baked goods such as bagels, croissants, and muffins. The ideal candidates will follow all baking procedures meticulously to produce high-quality products consistently. Experience in a bakery environment is preferred but not mandatory, as training is provided. This role also requires adherence to safety and sanitation standards and the ability to adapt to changing customer volume. Overnight shifts typically run from 9 pm to 4 am.

Cake Decorators play a crucial role in designing and decorating cakes for various occasions. Candidates must demonstrate manual dexterity, creative skills, and the ability to communicate effectively with customers to meet their design expectations. Responsibilities include managing cake orders, inventory, maintaining the cake decorating station, and following all sanitation procedures. Experience in cake decorating and working in quick service restaurants is preferred but not required.

All positions offer a range of employment benefits including healthcare eligibility for full-time workers, dental and vision coverage, competitive pay, and career advancement opportunities. The franchisee organization values diversity, equity, and inclusion, and fosters an equal employment opportunity environment for all applicants regardless of background or identity. Employees enjoy perks like a discounted college degree program, supportive team culture, and the chance to grow within a nationally recognized franchise network.

Applicants should note that these positions are with a franchisee of Dunkin' Donuts and not Dunkin' Brands Inc. The franchisee is the direct employer and responsible for wages and benefits, which may vary. This dynamic and fast-paced work environment is ideal for individuals passionate about hospitality, food service, and contributing to a thriving team-oriented culture.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience as a baker or finisher in a bakery environment preferred but not mandatory
  • Previous experience working in a cafe or quick service restaurant preferred
  • Ability to meet safety and sanitation standards
  • Ability to anticipate and understand guests' needs
  • Ability to work well in a team environment
  • Availability to work overnight shifts

Job Qualifications

  • Previous experience working in a cafe or quick service restaurant preferred
  • Previous experience as a baker or finisher preferred
  • Previous experience as a cake decorator preferred
  • Ability to work overnight shifts
  • Strong communication skills
  • Ability to follow safety and sanitation standards
  • Demonstrate manual dexterity and a positive attitude

Job Duties

  • Provide excellent guest satisfaction and service speed
  • Produce quality baked goods following pre-bake, baking, and post-bake procedures
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs
  • Work well in a team environment
  • Manage cake decorating station and inventory
  • Communicate clearly and listen attentively to customers and team
  • Decorate cakes according to design standards
  • Maintain positive working relationships with guests and team members
  • Follow instructions and sanitation guidelines

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef