Refinery Site Manager

Baker Hughes is a renowned global energy technology company operating in over 120 countries, dedicated to delivering innovative solutions that make energy safer, cleaner, and more efficient for both people and the planet. With a rich history spanning more than a century, Baker Hughes combines deep industry experience with cutting-edge technology to serve customers in the energy sector and beyond. Our Downstream Chemicals business unit focuses on providing advanced chemical solutions and expert technical services that help refineries boost reliability, operational efficiency, and environmental compliance. Known for our commitment to innovation and customer partnership, Baker Hughes supports sustainable refinery operations by coupling technology with strong service and support.

The position of Refinery Site Manager at Baker Hughes offers a fantastic opportunity for experienced professionals passionate about leading refinery site operations and cultivating valuable customer relationships. This role is integral in managing the chemical treatment programs within refinery accounts, serving as the prime operational and commercial liaison between Baker Hughes and its clients. The Refinery Site Manager is responsible for driving operational excellence, improving chemical program performance, and ensuring customer satisfaction. This involves leading cross-functional teams encompassing technical, sales, operations, and commercial personnel to craft and implement solutions that produce measurable business outcomes. The role also requires a strategic outlook on account management, fostering long-term customer partnerships, and driving revenue growth through retention and expansion.

This full-time position demands a leader skilled in balancing operational responsibilities and customer engagement. The Refinery Site Manager oversees day-to-day program performance including managing technicians and onsite service delivery, ensuring strict compliance with Baker Hughes’ safety standards and quality protocols. The role involves conducting comprehensive business reviews, commercial negotiations, and technical presentations to internal teams and customers alike. A key aspect of the position is developing and nurturing trustful relationships with customer leadership, which is fundamental for fostering collaboration and ensuring project success.

Candidates for this role must possess a bachelor’s degree or equivalent experience and bring significant expertise in downstream chemicals, refinery operations, or commercial sales within industrial or chemical sectors. With at least five years of experience in customer-facing, technical, or sales roles, individuals in this role must exhibit strong leadership capabilities, exceptional problem-solving skills, and the ability to manage multiple priorities effectively. The Refinery Site Manager must have proven abilities in relationship management and teamwork across diverse functional units.

Baker Hughes also values a flexible working environment and promotes a culture that respects individuality. We are committed to supporting our employees through comprehensive health and well-being programs, leadership development, and a competitive benefits package, designed to reward innovation and dedication. Our benefits include private medical care, life insurance, parental leave, mental health resources, and financial assistance programs, ensuring that team members are well supported in both their professional and personal lives.

Working at Baker Hughes means joining a company that is continually pushing the boundaries of energy technology. We embrace diversity and provide equal employment opportunities regardless of race, gender, age, or other protected statuses. If you are motivated to make an impact and develop your career with a global leader in energy technologies, the role of Refinery Site Manager offers you the chance to lead, innovate, and grow within a dynamic and forward-thinking organization.