Austin 23 (Brodie/William Cannon) Bakery - Scratch Baker - Full-Time

H-E-B is a well-established grocery retail company known for its commitment to quality products and exceptional customer service. With decades of experience in the industry, H-E-B has positioned itself as a leading grocery store chain in the United States, particularly in Texas, offering a wide selection of fresh food, groceries, and specialty items. The company is dedicated to supporting local communities and providing an outstanding shopping experience through its knowledgeable and friendly staff, innovative products, and strong ethical standards. As a major retailer, H-E-B continues to expand and innovate its bakery offerings, ensuring customers have access to fresh, artisan-quality goods crafted with care and precision.

This role of Artisan Bread Expert at H-E-B requires someone skilled in scratch baking and knowledgeable in producing various types of breads and pastries. Working under general supervision, the Artisan Bread Expert relies heavily on experience and judgment to meet the assigned goals. This position demands mastery in bakery skills, especially in mixing, shaping, scoring, and baking a diverse range of breads including yeast-risen artisan pan breads, hearth breads, and natural fermented options. The role also extends to preparing Pan Dulce pastries from scratch, ensuring that all baked goods meet the company’s high-quality standards before reaching customers.

The Artisan Bread Expert plays a critical role in maintaining product integrity through proper handling, storing, proofing, and planning the breakout of bakery items, adhering strictly to company code dating policies. This person is also responsible for maintaining a clean, sanitary work environment and ensuring food safety through strict adherence to sanitation standards. Attention to detail is paramount since the expert must ensure that baked and fried products are timely delivered to sales floors, freshly topped and attractively presented, thus enhancing the overall customer experience.

Additionally, this position involves inventory management, including loading, moving, and storing products, assisting customers with purchases, and using suggestive selling techniques to encourage product sales. The Artisan Bread Expert is also expected to train future experts in the bakery, contributing to the development of the team. Given the demanding nature of the bakery environment, the job requires the artisan to work flexible schedules, including overnight shifts, weekends, and holidays. H-E-B offers a work environment that values teamwork, safety, cleanliness, and productivity.

Overall, this role is designed for dedicated individuals who possess both technical baking skills and customer service prowess, and who thrive in fast-paced, detail-oriented settings. The position not only emphasizes artisanal baking expertise but also the importance of upholding the standards and reputation of H-E-B’s bakery through meticulous product quality and exceptional customer engagement. Employment type and salary details are typically provided during the hiring process, reflecting competitive industry standards and compensation for skilled bakery professionals.