Jordan Ranch (Jordan Blvd/Texas Heart) Bakery - Baker/Fryer - Part time

H-E-B is a leading grocery retailer renowned for its commitment to quality products and exceptional customer service. Operating numerous stores across various locations, H-E-B focuses on providing fresh, high-quality food items alongside a shopping experience that values customer satisfaction and community engagement. The company embraces a team-oriented culture where employees, referred to as Partners, play an essential role in maintaining the standards of service and product quality that H-E-B customers expect. Known for its strong emphasis on food safety, sanitation, and operational efficiency, H-E-B continually strives to uphold industry best practices within its stores, particularly in specialized departments such as bakery and fresh foods.

The role of a Baker/Fryer at H-E-B is a part-time position focused on preparing fresh baked and fried products while maintaining the quality and safety standards established by the company. The Baker/Fryer is responsible for applying proper baking and frying techniques, including setting up, operating, and cleaning production equipment, to ensure that products meet the company’s visual training aids and quality control requirements. This role involves not only production but also customer service duties such as answering questions and assisting customers with product selections, utilizing suggestive selling techniques to build sales within the department. Additionally, managing the proper packaging and merchandising of products ensures that all baked and fried goods are attractively presented and available at the designated times for sale.

Working in a fast-paced retail environment, the Baker/Fryer must be able to handle detailed tasks such as recording production data and shrinkage to aid in planning and production forecasting. Compliance with H-E-B’s stringent food safety and sanitation standards is imperative, necessitating the cleaning and sanitizing of work areas and equipment regularly. The Baker/Fryer will also engage in ongoing learning related to food safety, sanitation training, and company orientation upon hire, ensuring full alignment with operational and safety protocols. Physical demands include standing and walking for extended periods, frequent reaching and grasping, and the ability to lift and manage up to 50 pounds. The position requires excellent customer service skills, communication abilities, and knowledge of relevant computer systems and equipment used in production and sales. This role may require occasional working under hot, cold, or noisy conditions and the ability to perform tasks that require various forms of physical movement such as bending, climbing, or twisting.

Overall, the Baker/Fryer role is essential for contributing to H-E-B’s objective of delivering fresh, high-quality bakery and fried products while providing outstanding service to customers. The role is dynamic and integral to the daily operations of the department, requiring attention to detail, adherence to safety standards, and a commitment to customer satisfaction. This position is suited for individuals with prior bakery experience, a willingness to learn, and the capability to work efficiently in a retail food environment. Although part-time, the role plays a critical part in maintaining the bakery’s product quality and ensuring an exceptional customer experience consistently.