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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
403(b) plan
Company 403(b) Matching Contributions
Tuition Reimbursement
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Generous vacation time
Paid holidays
short-term disability insurance
long-term disability insurance
Life insurance
Dependent Life Insurance
accidental death and dismemberment insurance
Voluntary Term Life Insurance
Job Description
Goodwill Industries of Kentucky is a well-established nonprofit organization dedicated to empowering individuals facing various employment barriers by providing them with the resources, skills, and support needed to secure and maintain meaningful employment. With a strong community focus, Goodwill serves Kentuckians who experience challenges such as disabilities, criminal backgrounds, language barriers, limited education, lack of transportation, and chronic poverty, thereby fostering economic independence and self-sufficiency throughout the region. The organization is widely recognized for its impactful mission to connect job seekers with long-term employment opportunities and career pathways, helping to improve lives and strengthen Kentucky communities. Goodwill Industries of Kentucky... Show More
Job Requirements
- High school diploma or equivalent
- Prior security or law enforcement experience preferred
- Basic CPR and first aid certification preferred
- Ability to communicate clearly and respectfully
- Physical ability to perform patrol and security duties
- Willingness to work flexible hours including evenings and weekends
- Background check clearance
- Ability to operate security technology and equipment
- Reliable and punctual
- Ability to follow detailed instructions and procedures
Job Qualifications
- High school diploma or equivalent
- Prior experience in security or law enforcement preferred
- Ability to communicate effectively and professionally with diverse populations
- Strong observational and problem-solving skills
- Basic knowledge of CPR and first aid
- Ability to remain calm and composed in emergency situations
- Familiarity with security technology such as CCTV and access control systems
- Ability to write clear, accurate reports
- Commitment to uphold ethical standards and confidentiality
- Customer service orientation
- Ability to work independently and as part of a team
- Physical ability to perform patrol duties and respond to incidents
Job Duties
- Conduct regular, documented patrols of assigned areas to deter criminal activity and identify safety or security risks
- Inspect buildings, grounds, doors, and secured areas for signs of forced entry, vandalism, fire hazards, or unsafe conditions
- Monitor and control access points to ensure only authorized individuals enter secured areas
- Verify identification, issue visitor badges, and enforce access control procedures
- Address unauthorized access calmly and professionally, escalating concerns when necessary
- Monitor CCTV systems, alarms, and other electronic security systems to detect suspicious or unsafe activity
- Respond appropriately to alarms and system alerts in accordance with established procedures
- Report equipment issues or system malfunctions promptly
- Respond promptly and professionally to security incidents, emergencies, and safety concerns
- Assess situations, take appropriate action, and coordinate with internal stakeholders and external responders as needed
- Apply CARE-based decision-making to manage incidents, reduce escalation, and support safe resolution
- Assist with evacuations, lockdowns, and other emergency procedures when required
- Accurately document incidents, observations, and daily activities in written reports
- Prepare clear, timely, and objective incident reports suitable for leadership review
- Maintain confidentiality, professionalism, and factual accuracy in all documentation
- Interact with employees, customers, program participants, and visitors in a courteous, respectful, and service-oriented manner
- Provide assistance, directions, and information while maintaining security awareness
- Use CARE-based communication techniques to de-escalate situations when possible and foster positive, respectful interactions
- Conduct routine safety checks of doors, windows, and equipment
- Identify and report hazards, maintenance issues, or unsafe behaviors
- Actively deter theft, vandalism, and policy violations through visible presence, awareness, and appropriate engagement
- Operate assigned security equipment, including radios, access control systems, cameras, and other tools
- Use equipment safely, responsibly, and in accordance with training and policy
- Maintain accountability for issued equipment
- Provide basic first aid, CPR, or emergency assistance within the scope of training until advanced medical care arrives
- Respond with calm, compassion, and professionalism during medical or welfare-related incidents
- Enforce Goodwill security policies, procedures, and site-specific post orders consistently and fairly
- Remain knowledgeable of applicable laws, regulations, and industry best practices related to security operations
- Perform all duties with integrity, respect, and adherence to CARE-based standards of conduct
- Perform other related duties as assigned to support safety, security, and organizational operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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