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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Travel Discounts
Wellness Program
on-demand pay

Job Description

Superhost Hospitality is an established leader in the hospitality industry with over 40 years of experience. Known for its people-focused and performance-driven approach, Superhost Hospitality emphasizes Corporate Excellence and Social Responsibility. The company manages a diverse portfolio of dynamic assets affiliated with industry-leading brands, ensuring consistent, high-quality service that drives customer loyalty and positions the company as a top performer. The culture at Superhost Hospitality is centered around attracting, developing, and retaining the best talent, promoting a great working experience, and supporting employees' career advancement. Through its commitment to inclusivity and diversity, employees find a supportive environment where their contributions... Show More

Job Requirements

  • Must be able to commute
  • Availability for varying shifts, including evenings, weekends, and holidays

Job Qualifications

  • Excellent verbal and written communication skills
  • Passion for delivering outstanding customer service
  • Ability to handle guest issues with tact and diplomacy
  • Collaborative mindset to work effectively with colleagues

Job Duties

  • Greeting guests upon arrival and ensuring a smooth check-in process
  • Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions
  • Handling reservations, cancellations, and guest inquiries with professionalism and efficiency
  • Managing and resolving guest concerns or issues promptly and courteously
  • Coordinating with other hotel departments to ensure seamless guest experiences

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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