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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $12.25 - $15.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
hourly wage
Comprehensive benefits package
Job Description
Avion Hospitality is an independent franchisee that owns and operates this hotel, distinct and separate from Marriott International, Inc. As a separate company, Avion Hospitality manages all aspects of the hotel's employment policies and practices including hiring, firing, discipline, staffing, compensation, benefits, and other employment terms. Joining Avion Hospitality means becoming a part of a team that values outstanding service and professionalism while maintaining a commitment to guest satisfaction and operational excellence. The company promotes an inclusive work environment and respects all employees equally as an equal opportunity employer.
The Front Desk Agent position at Avion Hospitality is... Show More
The Front Desk Agent position at Avion Hospitality is... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Positive and upbeat personality with desire to deliver outstanding customer service
- Ability to multi-task and be detail-oriented
- Ability to problem solve effectively
- Clear communication skills
- Ability to work under pressure
- Ability to handle workplace problems proactively
- Effective listening and understanding skills
- Basic arithmetic skills
- Ability to read, write, and comprehend simple correspondence
- Logical thinking and information interpretation skills
- Proficiency with Microsoft Office
- Willingness to work varied schedule including evenings, nights, weekends and holidays
- Knowledge of hotel products and guest services
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Positive and upbeat personality
- Ability to multi-task and be detail-oriented
- Strong problem-solving skills
- Excellent communication skills
- Operational knowledge of Microsoft Office suite
- Understanding of hotel products and guest services
Job Duties
- Greet and register guests in a friendly and efficient manner
- Handle check-ins and check-outs
- Manage reservations including making and modifying bookings
- Provide accurate information about hotel services, facilities, local attractions, and dining
- Answer guest inquiries courteously and assist with special requests
- Operate the front desk computer system, telephone switchboard, and handle mail and messages
- Maintain communication and teamwork with other hotel departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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