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Community Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
On-call
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Core Spaces is a distinguished real estate management company specializing in the administration and leasing of multifamily residential properties. With a commitment to creating vibrant, welcoming communities, Core Spaces emphasizes resident satisfaction, property maintenance, and innovative marketing strategies. Their portfolio spans numerous properties that offer modern conveniences and foster engaging lifestyles for all residents. As a company, Core Spaces is recognized for its dedication to quality service and professional development within the real estate sector, making it an employer of choice for individuals passionate about community management and resident engagement.

The Community Concierge role at Core Spaces' multifamily residential properties is integral to the successful operation and positive resident experience within the leasing office and onsite community spaces. This position primarily focuses on ensuring smooth day-to-day operations within the leasing office by conducting prospect tours, following up with potential residents, and supporting various marketing and resident retention activities. The individual in this role serves as the cornerstone of resident satisfaction and community engagement, creating a dynamic and interactive environment for both prospects and current residents.

This part-time role requires a minimum commitment of 15 hours per week with shifts lasting at least 3 hours, offering flexibility to work during evenings, weekends, and overtime as needed, particularly during turnover periods like move-ins and move-outs. The Community Concierge is expected to assist in a range of activities including move-outs, turns, move-ins, marketing event planning, and content creation for social media and promotional materials. Their responsibilities also extend to branding adherence by maintaining Lifestyle by Core brand standards, securing partnership opportunities, and representing the community at student organizations and sponsored events.

The position demands a proactive and adaptable individual who embraces both clerical and community engagement duties with professionalism and enthusiasm. This role also includes on-call nighttime and overnight responsibilities to ensure resident support and property security. Candidates with skills in communication, organization, social media management, and marketing design tools such as Canva will thrive in this position. The Community Concierge plays a critical role in delivering the brand promise, ensuring that all aspects of product presentation adhere to company standards and policies. This position is suited for motivated candidates eager to contribute meaningfully to a vibrant residential community within a supportive and growth-oriented company environment.

Job Requirements

  • ability to work a minimum of 15 hours weekly including full shifts of at least 3 hours
  • flexibility to work evenings, weekends, and overtime
  • capability to assist with move-outs, turns, and move-ins beyond normal hours
  • ability to conduct prospect tours and follow-ups promptly
  • willingness to perform on-call overnight duties
  • physical ability to lift up to 50 pounds regularly
  • maintain balance and perform repetitive wrist and hand motions
  • ability to bend, stoop, and reach frequently
  • clear vision with or without correction
  • ability to drive to client locations
  • manual dexterity
  • ability to see clearly at various distances and distinguish colors

Job Qualifications

  • high school diploma or comparable degree
  • proven ability to lead and contribute effectively within organizational settings
  • ability to write and speak effectively using appropriate conventions
  • active listening and providing tactful feedback
  • efficient time management and prioritization skills
  • strong communication and teamwork
  • proficient in Microsoft Office and Google Suite
  • experience with social media content creation
  • familiarity with marketing tools such as Canva

Job Duties

  • ensure availability to work a minimum of 15 hours each week as determined by the community manager
  • commit to working full shifts of at least 3 hours on-site
  • be flexible in working additional hours including evenings, weekends, and overtime
  • assist with move-outs, turns, and move-ins extending beyond part-time hours
  • conduct all prospect tours of the community
  • follow up promptly with assigned prospects
  • plan, implement, and perform marketing duties and resident events
  • maintain Lifestyle by Core brand standards
  • assist in securing partnership opportunities
  • curate content for social media and marketing materials
  • post to social media as directed
  • create marketing materials using Canva
  • perform evening and/or overnight on-call and round duties
  • present at student organizations and attend sponsored events
  • assist with outbound marketing and leasing activities
  • complete special projects as assigned
  • ensure compliance with all Core Spaces policies and procedures
  • maintain product presentation to meet brand and company standards

Job Criteria

Experience

Entry Level (1-2 years)


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