Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Equal opportunity employer

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality food and commitment to customer satisfaction. As one of the leading quick-service restaurant brands, Wendy's offers a welcoming environment for both customers and employees, emphasizing team spirit, innovation, and growth. With a legacy spanning several decades, Wendy's continues to evolve by providing delicious menu options, a clean and friendly atmosphere, and opportunities for career advancement across its numerous franchised locations worldwide. At Wendy's, employees become part of a diverse family where respect, inclusivity, and support are integral to the company's culture and success.

This particular opportunity is for the role of Shift Manager at one of Wendy's independently owned and operated franchise locations. The Shift Manager plays a crucial role in overseeing daily restaurant operations, ensuring that customers receive outstanding service while maintaining high standards of food quality, safety, and cleanliness. The position is ideal for individuals passionate about leadership and hospitality, offering a chance to develop skills in team management, problem-solving, and operational excellence. Full-time Shift Managers are eligible for healthcare benefits, paid time off, 401(k) plans with employer matching, and access to an employee assistance program for all staff members.

The Shift Manager role involves balancing operational tasks with the responsibility of fostering a positive team environment. Employees in this role can expect paid training to equip them with comprehensive knowledge of Wendy's procedures and leadership principles, along with opportunities for career growth within the company. Candidates who enjoy customer interaction, have a knack for decision-making, and are eager to mentor others will find this role fulfilling. Additionally, the role requires flexibility in work schedules, the ability to operate restaurant equipment such as registers and grills, and adherence to Wendy's brand standards. Reliable transportation is necessary as occasional travel to other restaurant sites or office locations may be required for training or assignments.

Wendy's prides itself on inclusivity and equal employment opportunity, welcoming applicants from all backgrounds, including all ages, races, religions, nationalities, genders, and the LGBTQ+ community. The company provides reasonable accommodations for individuals with disabilities to perform essential job functions safely and effectively.

The compensation for this position ranges from $13.00 to $16.00 per hour, reflecting competitive wages set by the franchise owner. Candidates looking to embark on a rewarding career journey with Wendy's at a local franchise level will have the opportunity to learn, grow, and make a significant impact in a vibrant and customer-focused environment. Interested applicants are encouraged to contact the restaurant directly to inquire about available shifts and positions.

Job Requirements

  • High school diploma or equivalent
  • Minimum of one year experience in food service or retail
  • Ability to stand and move for most of the shift
  • Willingness to use restaurant equipment such as headset, register or grill
  • Commitment to follow brand standards and procedures
  • Reliable transportation to occasionally travel for training or tasks
  • Availability for flexible work shifts

Job Qualifications

  • Experience in customer service or fast-food environment
  • Leadership or supervisory experience preferred
  • Strong communication and interpersonal skills
  • Ability to train and motivate team members
  • Knowledge of food safety practices
  • Flexibility to work varying shifts
  • Basic math and organizational skills

Job Duties

  • Oversee daily restaurant operations and staff management
  • Ensure compliance with food safety and cleanliness standards
  • Provide excellent customer service and resolve guest issues
  • Lead and train employees to uphold Wendy's brand standards
  • Manage inventory and ensure proper use of restaurant equipment
  • Maintain a safe and organized work environment
  • Assist with scheduling and administrative tasks as needed

Job Criteria

Experience

No experience required


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