Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.05
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Work Schedule

Standard Hours
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Benefits

no late nights
Full time hours
Highly competitive wages
Health Insurance
Pension Plan
Paid meal breaks
Vacation packages

Job Description

SSP America is a leading operator of food and beverage venues in travel locations across the United States. Known for delivering high-quality dining experiences, SSP America operates in airports, train stations, and other transit hubs, creating an enjoyable and efficient experience for travelers and guests. As a company, SSP America prides itself on its commitment to customer service, employee development, and fostering an inclusive work environment. The organization emphasizes teamwork, professionalism, and a passion for hospitality, which has enabled it to maintain strong relationships with both guests and employees alike. SSP America offers competitive wages, comprehensive benefits, and opportunities for career growth within the hospitality industry.

The role of Server at SSP America is vital in ensuring that guests receive excellent service and a memorable dining experience. Servers are the face of the company, engaging warmly with guests, answering questions, and making tailored recommendations based on guest preferences. This position is especially suitable for individuals who thrive in fast-paced, dynamic work environments and enjoy direct interaction with diverse customers. Servers at SSP America are responsible for tasks ranging from taking and inputting orders accurately into the POS system to assisting in food preparation, such as ladling soup, tossing salads, and brewing coffee. They are required to anticipate guest needs, respond promptly to additional requests, and maintain cleanliness and order by clearing tables and resetting counters efficiently.

This role is full-time and offers highly competitive hourly wages starting at $20.05 plus tips. Additionally, SSP America provides 100% employer-paid contributions towards comprehensive health and welfare plans, eligibility to participate in the San Mateo Hotel Employee and Restaurant Employees Pension Fund, paid meal breaks, and vacation packages. The company values work-life balance, reflected in no late night shifts, making this an attractive opportunity for those seeking stable hours and a supportive workplace culture.

Joining SSP America as a Server means becoming part of a dedicated team that prides itself on hospitality excellence. With a focus on growth, employee wellbeing, and delivering exceptional service to every guest, SSP America offers a rewarding career path. The company is an equal opportunity employer, committed to creating an inclusive environment free from discrimination and providing reasonable accommodations during the hiring process. This offers a safe and supportive workplace where every team member can thrive and contribute to the overall success of the company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to handle cash and operate POS systems
  • Availability to work full-time hours
  • Ability to lift moderate weights and stand for extended periods
  • Strong customer service orientation
  • Must be legally eligible to work in the United States

Job Qualifications

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Prior experience in food service or hospitality is preferred
  • Knowledge of POS systems is a plus
  • Ability to stand for long periods
  • Friendly and approachable demeanor
  • Team player with a positive attitude

Job Duties

  • Answer questions and offer suggestions regarding food, beverages, and services of the facility
  • Accurately input orders into the POS system
  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee
  • Observe guests to anticipate their needs and respond to any additional requests
  • Clear all dishes away from table
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments
  • Clear and reset all counters or tables at the conclusion of each course
  • Other duties as assigned

Job Criteria

Experience

No experience required


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