Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Employee Discounts
Referral bonuses
Tips
Health Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe, setting it apart from typical burger joints. With a mission to make every guest experience fresh, fun, memorable, and full of smiles, Red Robin prides itself on serving up connections and generosity alongside its world-famous steak fries and burgers beyond imagination. Established as a leader in the casual dining industry, Red Robin has cultivated a passionate team environment, encouraging both similarities and differences among its staff and promoting a strong sense of belonging. The company fosters growth opportunities, as many of its managers began their careers as hourly team members. Their commitment to unbridled hospitality makes them a sought-after employer in the restaurant sector.

The Server role at Red Robin plays a crucial part in delivering an outstanding dining experience. Servers are responsible for managing guest orders using handheld technology, ensuring food and drinks are served promptly and accurately. Beyond basic service, they create an engaging, enjoyable environment for guests, embodying the company's values and energy. This position is part of the Front of House service team and requires excellent customer service skills, a positive attitude, and the ability to work efficiently in a fast-paced setting. The pay range for this role is $16.90 per hour plus tips, making it a rewarding opportunity for individuals passionate about hospitality. Servers also benefit from flexible work schedules, generous employee discounts, referral bonuses, and opportunities to grow within the company. Red Robin is an equal opportunity employer, welcoming diverse candidates who share their enthusiasm for exceptional guest experiences and team spirit. The role also comes with other types of compensation such as tips, referral bonuses, and an employee stock purchase program after one year of service, highlighting the company's dedication to rewarding and retaining its employees.

Job Requirements

  • Must be 18 or older
  • Ability to use handheld order technology
  • Strong interpersonal skills
  • Ability to stand and walk for extended periods
  • Must be able to work flexible schedules
  • Commitment to delivering excellent customer service
  • Ability to handle cash and process payments

Job Qualifications

  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • High school diploma or equivalent
  • Ability to multitask and prioritize
  • Positive and energetic demeanor
  • Must be at least 18 years old

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Provide an enjoyable and satisfying dining experience to guests
  • Maintain knowledge of menu items and specials
  • Handle guest requests and concerns professionally
  • Collaborate with kitchen and bar staff to ensure smooth service
  • Follow all health and safety regulations

Job Criteria

Experience

No experience required


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