Benihana logo

Guest Experience Server

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
diamond

Benefits

competitive pay
Tips
Employee meal discounts
flexible scheduling
Opportunities for advancement

Job Description

Benihana - Carlsbad is part of the renowned Benihana restaurant chain, known for its unique Japanese teppanyaki dining experience and exceptional customer service. Located in Carlsbad, this upscale restaurant offers a blend of entertainment and dining where chefs prepare meals right at the guests' tables, creating both delicious food and an engaging atmosphere. Benihana is committed to delivering memorable guest experiences through quality food, expert preparation, and attentive service. This location upholds the brand's high standards and prides itself on a team-oriented culture that supports employee growth and customer satisfaction. As an established part of the community, Benihana - Carlsbad attracts a diverse clientele including families, tourists, and locals looking for an entertaining dining experience.

The Server position at Benihana - Carlsbad is a dynamic role crucial to the guest experience. Servers are the face of the restaurant, responsible for greeting guests warmly, managing their dining needs, and ensuring seamless delivery of food and beverages. This role requires a proactive approach to guest interaction, attentiveness, and efficiency to handle multiple tables while maintaining excellent service standards. Servers work closely with both the front-of-house team and the teppanyaki chefs to coordinate service and ensure timing is impeccable. The position demands previous experience in food and beverage service and requires compliance with state laws regarding alcohol service. Ideal candidates will possess strong communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. This employment opportunity offers a chance to develop hospitality skills in a well-established restaurant with dedication to quality and guest satisfaction, making every dining visit memorable. The role promises a dynamic workplace where professionalism and guest care are paramount, and employees can grow through teamwork and customer engagement.

Job Requirements

  • meet state requirements for serving alcohol
  • have previous server experience
  • possess strong communication skills
  • be able to handle multiple tasks effectively
  • maintain a friendly and professional demeanor

Job Qualifications

  • previous server experience
  • knowledge of food and beverage service standards
  • ability to multitask in a fast-paced environment
  • good communication and interpersonal skills
  • familiarity with state alcohol serving laws

Job Duties

  • greet guests proactively and courteously
  • take and manage food and beverage orders efficiently
  • deliver ordered items accurately and timely
  • maintain knowledge of menu items and specials to assist guests
  • ensure compliance with state alcohol serving requirements
  • coordinate with kitchen and other staff for smooth dining service
  • handle guest inquiries and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef