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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
The hiring establishment is a refined restaurant known for its commitment to delivering excellent dining experiences through attentive service and high-quality food and beverage options. This restaurant operates in a volume setting, demanding a well-organized and efficient team to maintain smooth daily operations. It emphasizes not only the quality of the dishes served but also the overall guest experience, including atmosphere, courteous interactions, and adherence to high hospitality standards. As a volume operation, the restaurant caters to many guests during each shift, requiring staff who can manage multiple priorities while maintaining attention to detail and customer satisfaction. The employment type is typically full-time or part-time in a fast-paced, dynamic restaurant environment. The salary and benefits would be competitive within the hospitality industry and commensurate with experience.
The role of the server within this establishment is central to its success and reputation. An ideal candidate will have a thorough working knowledge of refined restaurant operations, including prior experience in a similar volume-driven environment. This experience ensures familiarity with detailed steps of service and knowledge of food and beverage offerings essential to enhance guest satisfaction and service efficiency. The server’s job encompasses a wide range of responsibilities, from greeting guests and explaining specials to accurately recording and inputting orders, ensuring order accuracy, and managing delivery with proper service etiquette. The position requires strong interpersonal skills to engage with guests in a friendly and courteous manner, promoting restaurant promotions and specialty items effectively.
Beyond service duties, the server is responsible for maintaining cleanliness and orderliness at their station before, during, and after shifts, as well as assisting with general cleaning tasks as needed. The role involves compliance with all relevant state, federal, and corporate regulations, particularly concerning the service of alcoholic beverages. This ensures a safe and legally compliant environment for guests and staff alike. Additionally, servers assist bus staff in clearing and resetting tables, restocking condiments, performing side work, and participating in team meetings to stay aligned with restaurant standards and updates.
This position is ideal for candidates who are proactive, detail-oriented, and capable of multitasking effectively in a bustling restaurant setting. It offers the opportunity to work closely with guests and internal team members, contributing to a welcoming and professional atmosphere. A high school diploma or equivalent is preferred, along with prior serving or hospitality experience. The role may require obtaining relevant licensing or permits depending on the jurisdiction, such as health cards or liquor service permits. Physical stamina is important, as the role involves standing and walking for extended periods, handling trays, and lifting heavy items. The restaurant also values CPR certification and first aid training as beneficial qualifications.
Overall, this server position within a refined, volume-driven restaurant is a vital role that supports the smooth operation of the dining experience and helps uphold the establishment’s high standards. Candidates who thrive in a fast-paced, customer-focused environment with a passion for hospitality will find this position rewarding and challenging.
The role of the server within this establishment is central to its success and reputation. An ideal candidate will have a thorough working knowledge of refined restaurant operations, including prior experience in a similar volume-driven environment. This experience ensures familiarity with detailed steps of service and knowledge of food and beverage offerings essential to enhance guest satisfaction and service efficiency. The server’s job encompasses a wide range of responsibilities, from greeting guests and explaining specials to accurately recording and inputting orders, ensuring order accuracy, and managing delivery with proper service etiquette. The position requires strong interpersonal skills to engage with guests in a friendly and courteous manner, promoting restaurant promotions and specialty items effectively.
Beyond service duties, the server is responsible for maintaining cleanliness and orderliness at their station before, during, and after shifts, as well as assisting with general cleaning tasks as needed. The role involves compliance with all relevant state, federal, and corporate regulations, particularly concerning the service of alcoholic beverages. This ensures a safe and legally compliant environment for guests and staff alike. Additionally, servers assist bus staff in clearing and resetting tables, restocking condiments, performing side work, and participating in team meetings to stay aligned with restaurant standards and updates.
This position is ideal for candidates who are proactive, detail-oriented, and capable of multitasking effectively in a bustling restaurant setting. It offers the opportunity to work closely with guests and internal team members, contributing to a welcoming and professional atmosphere. A high school diploma or equivalent is preferred, along with prior serving or hospitality experience. The role may require obtaining relevant licensing or permits depending on the jurisdiction, such as health cards or liquor service permits. Physical stamina is important, as the role involves standing and walking for extended periods, handling trays, and lifting heavy items. The restaurant also values CPR certification and first aid training as beneficial qualifications.
Overall, this server position within a refined, volume-driven restaurant is a vital role that supports the smooth operation of the dining experience and helps uphold the establishment’s high standards. Candidates who thrive in a fast-paced, customer-focused environment with a passion for hospitality will find this position rewarding and challenging.
Job Requirements
- High school graduate or equivalent preferred
- Prefer six months to one-year previous serving experience
- Prior hospitality experience preferred
- Must obtain any government required licenses or certificates
- CPR certification and/or 1st Aid Training preferred
Job Qualifications
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Knowledge of the appropriate table settings, service ware and menu items
- Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
- Ability to remember, recite and promote the variety of menu items
- Ability to transport large trays weighing up to 40 lbs
- Ability to operate beverage and toast equipment
Job Duties
- Checks station before, during and after shift for proper set-up and cleanliness
- Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness
- Records the details of the order from the guests, repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete, retrieves order from kitchen, confirms its accuracy, lifts and delivers to guest along with appropriate condiments
- Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
- Replenishes beverages as necessary and checks with guests for overall satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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