Theater Server

Pompano Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

flexible scheduling

Free Telemedicine

Dental and Vision

Free Movie Tickets

food and beverage discounts at all locations

Discounts through Life Mart and Tickets At Work

Career growth potential

Team member recognition programs

Movie Screenings

Job Description

IPIC is a premier luxury cinema chain known for combining the magic of movies with exceptional dining experiences, creating a unique environment where guests can enjoy entertainment in style and comfort. Renowned for its commitment to hospitality and high-quality service, IPIC offers upscale movie theaters equipped with plush seating, gourmet food and beverage options, and a focus on customer satisfaction. The brand emphasizes creating memorable experiences for each visitor by blending entertainment with top-notch service, ensuring that every guest feels valued and attended to throughout their visit.

The Server role at IPIC is a pivotal position responsible for delivering outstanding food and beverage service to guests within the theater environment. This role requires a blend of hospitality skills, food and beverage knowledge, and a genuine passion for guest interaction. Servers at IPIC are accountable for taking accurate orders and delivering food and drinks promptly while maintaining a friendly and professional demeanor. The position demands attention to detail in adhering to company standards, especially in responsible alcohol service, ensuring guests enjoy their experience safely and comfortably.

This opportunity is perfect for individuals who thrive in fast-paced environments, enjoy engaging with guests, and possess a strong understanding of menu items and drink pairings. The Server will also be instrumental in maintaining cleanliness and organization at their assigned stations, processing payments efficiently through the POS system, and contributing to an atmosphere that encourages guests to return. The role occasionally includes mentoring new staff, supporting team cohesion and growth.

IPIC offers a dynamic work environment where servers can develop their hospitality skills, build lasting guest relationships, and grow within the company. The role requires physical stamina given the demands of standing, lifting, and moving during shifts that may extend from morning through late night, including weekends. Prospective candidates should possess strong communication skills, a customer-centric mindset, and a cooperative attitude to work collaboratively with fellow team members and management.

Job Requirements

Previous server experience is preferred or a minimum of 1-year experience in food service or hospitality
possess basic math skills and previous point of sale system experience is recommended
ability to work collaboratively in a fast-paced work environment
ability to create memorable guest connection with our food and beverages
gain mastery of the menu and be enthusiastic about offerings
ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service
ability to work a variable schedule, including weekends, and shifts from morning through late night
position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs

Job Qualifications

Previous server experience is preferred or a minimum of 1-year experience in food service or hospitality
possess basic math skills and previous point of sale system experience is recommended
ability to work collaboratively in a fast-paced work environment
ability to create memorable guest connection with our food and beverages
gain mastery of the menu and be enthusiastic about offerings
ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service
ability to work a variable schedule, including weekends, and shifts from morning through late night

Job Duties

Deliver a consistently high level of guest service to all guests in Theater
adhere to all company guidelines and standards for serving alcoholic beverages
demonstrate mastery of the food and beverage menu
respond to questions about menu items and drink options
interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests
display comfortable, genuine sales approach
provide insight to popular menu items and make suggestions for additional plates and drink pairings
exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service
provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages
keep the assigned stations cleaned and stocked at all times
secure payment for all checks and process checks through the POS in a timely manner
build a relationship that makes guests want to return to Theater
if asked by Management, act as a peer mentor for new staff members