Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Tuition Assistance
employee wellness program

Job Description

Caesars Entertainment, Inc. is a renowned leader in the casino-entertainment industry, recognized as the largest casino-entertainment company in the United States and one of the most diversified providers globally. Established in 1937 in Reno, Nevada, Caesars Entertainment has expanded significantly through the development of new resorts, strategic acquisitions, and extensive expansions. The company operates a wide portfolio of resorts primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names, making it a dominant and trusted name in the hospitality and gaming sectors worldwide.

Caesars Entertainment emphasizes a commitment to excellence, operational leadership, and innovation, focusing on delivering exceptional guest experiences. The company fosters a vibrant culture driven by its Mission, Vision, and Values that highlight creating extraordinary experiences, inspiring and connecting guests through immersive, spectacular worlds, and delivering excellence with integrity. The organization's PEOPLE PLANET PLAY framework demonstrates a deep dedication to corporate social responsibility, promoting economic development, supporting the wellbeing of team members and their families, and contributing positively to the communities surrounding their properties.

The Beverage Server position at Caesars Entertainment plays a vital role in enhancing guests' dining and gaming experiences by delivering top-tier customer service and promoting a Family Style Service culture characterized by warmth, attentiveness, and genuine hospitality. This role is located onsite in Pompano Beach, Florida, and involves interaction with a high volume of guests in a lively casino environment. Beverage Servers are responsible for ensuring guests feel welcome, comfortable, and valued throughout their visit, creating a lasting positive impression that encourages repeat business.

As a Beverage Server, you will engage proactively with customers, provide timely beverage service, handle orders efficiently, manage payments accurately, and maintain cash handling procedures while adhering to company guidelines and compliance with gaming and alcohol regulations. The position also demands responsibility for cleanliness and organization of the bar and surrounding areas, assisting with inventory management, and supporting casino events and promotions. Flexibility is crucial in this role, as shifts may include evenings, weekends, and holidays, requiring adaptability to meet operational demands.

Caesars Entertainment values team members who exhibit professionalism, positive attitudes, strong communication skills, and the ability to manage guest concerns discreetly while working collaboratively with management to resolve issues swiftly. This role requires the ability to operate in a fast-paced environment, standing and walking for extended periods, and safely handling physical tasks such as lifting and carrying items. The Beverage Server helps uphold the company’s ethical standards by following all policies and regulations and contributing to a clean, safe, and enjoyable atmosphere for guests and colleagues alike.

Joining Caesars Entertainment means becoming part of a company that celebrates diversity, fosters inclusion, and provides opportunities for career growth and development in a dynamic industry. If you are passionate about providing outstanding service, working in a vibrant and exciting environment, and being part of a team that strives for excellence every day, this Beverage Server position offers an excellent opportunity to build a rewarding and fulfilling career within the Caesars family.

Job Requirements

  • Must be 21 years of age or older
  • proficient in English verbal and written
  • proficient with iOS devices
  • flexible to work various shifts, weekends, and holidays
  • must be able to obtain and maintain a 1055 gaming license
  • a high school diploma or GED equivalent is preferred
  • ability to push and pull up to 50 pounds
  • ability to lift and carry objects up to 25 pounds
  • ability to bend, stoop, twist, reach, and kneel repetitively
  • safely work with provided cleaning chemical and equipment
  • ascend and descend stairs and maintain equilibrium for an extended period
  • must be able to work from a standing position and/or walking motion for extended period
  • ability to work in a smoking and pet-friendly environment

Job Qualifications

  • Must be 21 years of age or older
  • proficient in English verbal and written
  • proficient with iOS devices
  • flexible to work various shifts, weekends, and holidays
  • must be able to obtain and maintain a 1055 gaming license
  • a high school diploma or GED equivalent is preferred

Job Duties

  • Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful
  • build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back
  • sell amenities to guests, accurately ring orders, take payments, and make change as necessary
  • understand and adhere to established cash handling procedures and policies
  • assist with cleaning the bar area and with inventory
  • appropriately use all bar equipment and cash handling systems
  • have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
  • have complete knowledge of all casino events and promotional activities, and assist as needed
  • keep work area in a clean and orderly manner
  • adhere to regulatory, departmental, and company policies in an ethical manner and empower and require others to do the same
  • handle routine customer complaints and incidents, and exhibit discretion to identify situations requiring supervisory attention, seeking to resolve situations maintaining positive guest relationships
  • work a flexible schedule as required including late nights, weekends, and holidays
  • assist in maintaining a spotless casino by disposing of cups, glasses, bottles, or other items left on the floor by guests
  • perform other duties as assigned or reasonably requested by management

Job Criteria

Experience

No experience required


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